Dealing with the Tough Stuff. Practical Solutions for School Administrators

This fascinating book analyzes the socialist past as represented in the national history museums of the majority of the former Yugoslav states. While traveling to Croatia, Bosnia and Herzegovina, Montenegro, Kosovo, and Macedonia, the study elucidates the strategies of constructing the national narratives that maintain and legitimize the particular vision of the common past. The cross-national comparison allows to extract the main tendencies in visual interpretation of the socialist past. The existence of the diverse opinions with the further possibility of displaying them in the public space has tremendous importance for the democratic development of the state and, consequently, the analysis of the exhibitions representing the socialist past in multiparadigmatic ways is the promising tool for the identification of both the memory politics in the region and the extent to which political actors are interfering in the given field.

Sales coaching tools and strategies to help you sell more Sales executives and business leaders are looking for ways to increase their revenues without major changes to their technology, processes or workforce management. When done effectively, sales coaching can be the catalyst that improves sales results, team morale and employee retention. Sell More with Sales Coaching provides results-proven sales coaching material that includes assessment, exercises and sales coaching questions. As a result of applying the tools and strategies in this book, sales leaders and teams will drive higher revenues and performance by: Assessing team members' sales capacities Determining what type of coaching is needed on an individual basis Identifying sales mistakes being committed by salespeople Coaching salespeople to avoid committing sales mistakes Improving the quality of sales conversations Increasing the quality of conversations within the team Leveraging the use of CRM during sales coaching The author's company, the Coaching and Sales Institute, has worked with large sales forces and provided training for the launch of the debit card, and one of the fastest-growing divisions of the Royal Bank of Canada.

In a collection of sixteen essays, Gagiano addresses more than twenty texts from various African regions and periods. The works discussed here range from transcriptions of ancient (Khoikhoi/San) folktales to some of the classic texts of the African English literary canon and include recent writing about urgent contemporary social and gender issues. As the title indicates, Annie Gagiano's focus is on the way these texts engage with the forces that damage and threaten life and quality of life in various African contexts. She pays tribute—by means of carefully argued analyses—to the authors' political courage and social concern and to their subtle delineations of their African characters' experiences. Central to her focus is the verbal artistry of these authors' memorable and complex representations. Her collection as a whole insists on the philosophical and aesthetic importance of African texts of the kind discussed here—to the global reading public as much as to the 'real world' of their original contexts. Along with a new preface, several new essays have been added to the new 2014 edition to bring the collection up to date with the latest developments in the field of study.

Proven strategies and innovative solutions for developing and retaining successful leaders Many organizations today are facing a crisis of leadership. As the Baby Boomer generation exits the workforce, companies are struggling to find qualified leaders to fill critical roles. Accelerating Leadership Development offers solutions for leadership development, management, and retention from award-winning development firm Global Knowledge. Accelerating Leadership Development provides a proven model to help companies develop high-potential employees with the competencies and knowledge capital to assume critical roles successfully. It includes practical and rigorous tools that enable organizations to identify targets and predict those targets' success with six measurable factors. With this proven development system, companies can develop a pipeline of ready leaders with high levels of engagement and retention. Features actionable, effective principles and strategies for leadership development using a results-oriented framework Chapters address communication and delegation strategies, effective feedback models, shifting of responsibility and accountability to direct reports, and contemporary coaching and development approaches Based on in-depth research and client interactions from one of the most prominent names in workforce development For any business that experiences a leadership failure or a lack of qualified leaders for vital positions, the consequences can be devastating. This practical and effective guide to leadership development offers real solutions for long-term excellence.

If you're in a diverse team, you know employee differences can cause miscommunication, lower trust, and hurt productivity. . . It doesn't have to be this way! The people you work with may be from a different generation, different culture, different race, different gender, or just a different philosophy toward work and life in general, but you need to work together toward a common goal. How to Work With and Lead People Not Like You explains how to dial down the differences, smooth out the friction, and play upon each other's strengths to become more effective, more productive, and less stressed. The keys are to find the common ground and identify hidden conflicts that are hurting productivity. Many people shudder at the prospect of working with diverse groups of people, but they can't voice their fear or anxiety. At work, it's not OK or politically correct to say, 'I'm uncomfortable with this person.' In fact, if you do say something along those lines, your job may be at risk. Your company may terminate you for not being on the 'diversity bandwagon.' So you keep quiet and you keep your thoughts to yourself. But deep down, you are uncomfortable. If you feel like this, it doesn't mean you're racist, sexist, ageist, homophobic, or any other negative label. It means you're struggling. You're struggling to understand people, cultures, or values that are unfamiliar to you. You're struggling to do your job with teammates and coworkers who may have very different viewpoints or different approaches to communication than you have. You're struggling to overcome differences and pull together to achieve high performance at work. Whether you're leading a diverse team, working in a challenging cross-cultural environment, or simply working with people who are 'not like you,' you need to be able to get along with everyone as a team, to get the work done. This book explains the skills you need to communicate, motivate, and inspire people to collaborate—even if they have very different values, lifestyles, or priorities. Learn key steps that bring cohesion to diversity How to have a constructive conversation about working alongside people who are different The four magic words that make this easier and smooth over friction What not to say—and why Learn to set aside differences and get things done Learn how to handle a racist, sexist, homophobic or offensive remark in a professional way Retain your sanity when colleagues drive you crazy The changing demographics of today's workforce bring conflicting viewpoints, perspectives, approaches, skills, habits, and personalities together in one place; whether that leads to synergy or catastrophe is up to you. How to Work With and Lead People Not Like You helps you turn a hurdle into an advantage so you or your team can do more, achieve more, and enjoy the ride.

In this provocative book, author, consultant, and church leadership developer Reggie McNeal debunks these and other old assumptions and provides an overall strategy to help church leaders move forward in an entirely different and much more effective way. In The Present Future, McNeal identifies the six most important realities that church leaders must address including: recapturing the spirit of Christianity and replacing «church growth» with a wider vision of kingdom growth; developing disciples instead of church members; fostering the rise of a new apostolic leadership; focusing on spiritual formation rather than church programs; and shifting from prediction and planning to preparation for the challenges of an uncertain world. McNeal contends that by changing the questions church leaders ask themselves about their congregations and their plans, they can frame the core issues and approach the future with new eyes, new purpose, and new ideas. Also available: The Present Future DVD Collection (978-0-7879-8673-5), Reggie McNeal's DVD presentation of the ideas and insights featured in his best-selling book.

An ebook collection of the first three books in the bestselling fantasy adventure series, The School for Good and Evil. Start your education now…Every four years, two girls are kidnapped from the village of Gavaldon. Legend has it these lost children are sent to the School for Good and Evil, the fabled institution where they become fairytale heroes or villains.Sophie, the most beautiful girl in town, has always dreamed of her place at the School for Good while her friend Agatha, with her dark disposition, seems destined for the School for Evil. But when the two are kidnapped they find their fortunes reversed…The first three books in the series are The School Years. Keep up with Sophie, Agatha and Tedros in The Camelot Years.

LISTENING . . . THE KEY TO BECOMING A TRANSFORMATIVE SCHOOL LEADER The Listening Leader is a practical guide that will inspire school, district, and teacher leaders to make substantive change and increase equitable student outcomes. Rooted in the values of equity, relationships, and listening, this luminous book helps reimagine what is possible in education today. Drawing from more than twenty years of experience in public schools, Shane Safir incorporates hands-on strategies and powerful stories to show us how to leverage one of the most vital tools of leadership: listening. As a Listening Leader you'll feel more confident in these core competencies: Cultivating relationships with stakeholders Addressing equity challenges in your organization Gathering student, staff, and parent perspectives as rich data on improvement Fostering a thriving culture of collaboration and innovation The Listening Leader offers a much-needed leadership model to transform every facet of school life, and most importantly, to shape our schools into equitable places of learning. As Michael Fullan writes in the Foreword, «Read it, act on it, and reap the benefits for all.» «This book is a 'must have' for any leader trying to move the needle on equity. Drawing from her lived experience as a principal and leadership coach, Safir offers stories that give insight and practical strategies that get results. It's one you'll keep coming back to.» —Zaretta Hammond, author of Culturally Responsive Teaching and the Brain « The Listening Leader immediately changed the way I interact with students, teachers, families and community members.» —Tamara Friedman, assistant principal, Berkeley High School «Shane Safir has written a brilliant book. As engaging as it is informative and as revelatory as it is relevant. It is a must-read for school leaders and those who aspire to lead.» —Chris Emdin, associate professor of science education, Teachers College, Columbia University; author of For White Folks Who Teach In the Hood and the Rest of Ya'll too

Practical ADHD management techniques for parents and teachers The ADHD Book of Lists is a comprehensive guide to ADHD/ADD, providing the answers parents, teachers, and other caregivers seek in a convenient list format. This new second edition has been updated with the latest research findings and resources, including the most up to date tools and strategies for helping these children succeed. Each aspect of ADHD/ADD is fully explained, from diagnosis to intervention, providing readers with the insight they need to make the best choices for the affected child. Coverage includes the latest medications and behavioral management techniques that work inside and outside the classroom, plus guidance toward alleviating individual struggles including inattention, impulsivity, executive function and subject-specific academic issues. Readers learn how to create a collaborative care team by bringing parents, teachers, doctors, therapists, and counselors on board to build a comprehensive management plan, as well as the practical techniques they can use every day to provide these children the support they need to be their very best. Attention Deficit/Hyperactivity Disorder cannot be cured, but it can be managed successfully. This book is an insightful guide to supporting children and teens with ADHD, and giving them the mental, emotional, and practical tools that boost their confidence and abilities and enable them to thrive. Investigate comprehensive treatments, including ADHD coaching Learn strategies for strengthening organization, working memory and other executive functions. Understand effective classroom management of students with ADHD Discover ways to help struggling children succeed despite the challenges The ADHD Book of Lists is the complete easy-to-reference guide to practical ADHD management and will be a go-to resource for parents, teachers, clinicians, and others involved in the care and education of students with ADHD.

A practical resource filled with information, tips, and checklists for helping kids with autism This useful, accessible guide offers teachers and parents a better understanding of children on the autism spectrum and provides them with the kinds of support and intervention they need. Written in an easy-to-read checklist format, the book is filled with up-to-date research, practical advice, and helpful resources on a wide range of topics. The book covers five areas: basic information on autism, checklists for parents, checklists for teachers, effective support strategies, and helpful resources. Provides vital, accessible information for parents and teachers working with children in the autism spectrum Contains a wealth of useful strategies, information, and resources A volume in the popular Jossey-Bass Checklist series Offers a comprehensive yet affordable resource Kluth is the bestselling author of You're Going to Love This Kid!: Teaching Students with Autism