From ER to E.T.

Citizenship is not a spectator sport; it is all about engagement. From Slavery to Citizenship is part of a bigger picture – a development process which will enable us to gain more control over our own lives and to participate in decisions about the future direction of society and the organisations we are involved in. This book is unusual in suggesting that slavery is not a remote historical phenomenon, but a fundamental component of our present. People have been slaves in the past and some people are enslaved today. The subject of slavery is highly charged with emotion. From Slavery to Citizenship seeks to facilitate dialogue and to bridge gaps. This is not easy as people have been speaking different languages and working from diverse sets of assumptions. A first step is to listen and to learn from differences. In this book, a single author's voice brings together contributions from major public figures and respected thinkers. Within a rich tapestry of perspectives, there is no single line of argument, or one overall conclusion. There are contributions from Africa, North and South America, Western and Eastern Europe and Asia, and from discourses in work organisation, occupational health, psychiatry and human rights, as well as education. After reading the book, you are unlikely to conclude that all of the contributors have agreed, but you will find that they give you a starting point from which to reflect and begin discussion, as well as the tools to engage in active citizenship.

A practical blueprint to rebuilding an education system that is no longer working for its students In From Reopen to Reinvent, distinguished education strategist Michael B. Horn delivers a provocative and eye-opening call to action for the overthrow of an education system that is not working well for any of its students. Grounded in what educators should build in its place to address the challenges that stem from widespread unmet learning needs, the book walks readers through the design of a better path forward. Using time-tested leadership and innovation frameworks like Jobs to Be Done, “Begin with the End,” tools of cooperation, threat-rigidity, and discovery-driven planning, From Reopen to Reinvent offers a prescriptive and holistic approach to the purpose of schooling, the importance of focusing on mastery for each student, and the ideal use of technology. It also provides readers with: A set of processes and ideals that schools should implement to deal with the challenges they presently face A way to transform threats into opportunities using threat-rigidity research A discussion of how the COVID-19 pandemic revealed that schools are not as flexible and equitable as we need them to be Perfect for K-12 educators and parents and school board members involved in the school community, From Reopen to Reinvent is also an essential resource for professionals working in education-related non-profits and state education agencies.

"Jennifer Britton has penned another winner! With From One to Many, Jennifer not only gives us a bird’s-eye-view perspective, but she also delves into the details we need to be successful as group and team coaches. I'm eager to incorporate this new material—not only into my course curriculum—but also into my own group coaching programs." —Jory H. Fisher, JD, www.JoryFisher.com “This remarkable resource gives coaches the necessary tools to expand their effectiveness and offer a group experience of connection and collaboration, providing an exceptional experience for many.” —Sandy Miller, MA, CPCC, ACC, www.revolutionizingdivorce.com «From One to Many is a must-read for coaches, whether experienced or new to group and team coaching. Jennifer combines extensive research, personal and peer experiences, practical applications, and a comprehensive set of tools and resources to deliver another excellent book for professional coaches.» —Janice LaVore-Fletcher, MMC, BCC, President, Christian Coach Institute Practical tips, tools, and insight on successful team and group coaching engagements As professional development budgets at many organizations remain flat or even shrink due to financial pressures, coaches and human resources leaders are looking for new ways to do more with less funding. Team coaching—which may span intact teams, project teams and virtual teams—and group coaching—spanning both organizational and public contexts—offer a solution to this developmental puzzle. Unfortunately, there are few practical resources available that address the best practices for team and group coaching. From One to Many fills that gap for coaches, leaders, and human resources professionals. The book explains how to integrate the practice into an organization and how to maximize it to full effect. One of the only books on the market that explores in-depth the related topics of team and group coaching Written by the founder of a performance improvement consultancy who is also a popular speaker on the subject Features new content specifically for practitioners in coaching, human resources, performance improvement and related fields

In From Strategy to Change-the last in a series-Daniel James Rowley comes full circle in defining his unique vision of the strategic planning process. Written with Herbert Sherman, From Strategy to Change shows how to take the next step after a strategic plan has been formulated. The authors clearly show how to implement a strategic plan that will meet the myriad challenges of today's complex higher education environment and spell success for the academy."It is amazing that while sports teams of colleges and universities meticulously plan their contests against their opponents, their institutions' administrators don't spend nearly enough time or effort in creating andimplementing a strategy. Institutions of higher education seem to be missing the requisite tools to develop and activate their 'play book.' With this new age of globally available real-time information, it becomes increasingly more essential to have a map to help go over and around obstacles, avoid the ever-present pitfalls, and effectively aid in selecting the best route. Rowley and Sherman provide such tools in this exciting and comprehensive new book. I wish that when I was a department chair, president of a faculty senate, and dean that this superb work was available. My function in planning would have been so much easier and more rewarding."–Barry R. Armandi, Distinguished Teaching Professor, SUNY – Old Westbury

Violence is all around us; yet, despite its widespread prevalence, we remain unclear about its causes. In this book Felicity de Zulueta – begins by defining «violence» as distinct from «aggression», and then attempts to trace its origins, highlighting the polarization between those who believe mankind to be innately violent and those who see violence as the outcome of man's life experiences. As a result of her investigations, the author suggests that the current high level of violence may well be linked to the effects of childhood and adult trauma which appear to be far more widespread than has hitherto been acknowledged. These findings are relevant to understanding why «normal» people can become violent in certain conditions. This is a second edition and has been fully updated. A new chapter on terrorism has been added.

“… an excellent book… achieves all of its goals with style, clarity and completeness… You can see the power and possibilities of molecular genetics as you read…” –Human Genetics «This volume hits an outstanding balance among readability, coverage, and detail.» –Biochemistry and Molecular Biology Education Rapid advances in a collection of techniques referred to as gene technology, genetic engineering, recombinant DNA technology and gene cloning have pushed molecular biology to the forefront of the biological sciences. This new edition of a concise, well-written textbook introduces key techniques and concepts involved in cloning genes and in studying their expression and variation. The book opens with a brief review of the basic concepts of molecular biology, before moving on to describe the key molecular methods and how they fit together. This ranges from the cloning and study of individual genes to the sequencing of whole genomes, and the analysis of genome-wide information. Finally, the book moves on to consider some of the applications of these techniques, in biotechnology, medicine and agriculture, as well as in research that is causing the current explosion of knowledge across the biological sciences. From Genes to Genomes: Concepts and Applications of DNA Technology, Second Edition includes full two-colour design throughout. Specific changes for the new edition include: Strengthening of gene to genome theme Updating and reinforcing of material on proteomics, gene therapy and stem cells More eukaryotic/mammalian examples and less focus on bacteria This textbook is must-have for all undergraduates studying intermediate molecular genetics within the biological and biomedical sciences. It is also of interest for researchers and all those needing to update their knowledge of this rapidly moving field.

During the last thirty years, a wide range of product companies throughout the Western economies have considered moving into or setting up service businesses. Some have rejected the idea after careful consideration, some have wandered into competitive services without any real idea of what is involved and others have deliberately executed a carefully considered strategic manoeuvre. Included in this debate are some of the most famous business names in the western world: Unisys, Ericsson, Michelin, Nokia and HP. For IBM it was Lou Gerstener’s ‘big bet’; at GE it was one of former CEO Jack Welch’s ‘four major strategies’ and, at General Motors, the financial services arm was its most profitable business for many years. Yet very little has been published on this profound transition. As a result, myths and idiocies abound. Some routinely claim that the ‘evolution from products through services to solutions’ is inevitable. Others think that manufacturing is being outsourced to China and India while American or European teenagers face a career in hamburger stalls. The truth is much more fascinating. To succeed in a service business, most functions of a product company need to change. Operations, management, recruitment, finance, sales, new product development and marketing must all be adjusted. So the move into service therefore involves huge risk caused by disruptive and radical change. What has pushed realistic business people in such widely different industrial sectors to take so large a risk? Does their experience contain lessons or warnings for others? Is the trend likely to continue and affect other parts of the world as their economies develop? Will India, China or other developing economies need to learn how to export service once their manufacturing industries mature? Written by a successful businessman who has been at the heart of these changes in several companies and, with case studies from companies like IBM, Unilever, BT, Michelin, Ericsson and Nokia, this book explores the experience of those who have made the transition; and some who have resisted it. It covers in depth subjects such as: strategic focus, change management, service operations, branding a service business, service sales and service marketing. It is the first major work on this subject. “This book is a ‘must read’ for those considering the plunge into service growth and innovation. Even those companies that have already taken the plunge will gain fresh perspective” Jim Spohrer, Director, IBM Almaden Research Centre, USA “Laurie Young details in very practical ways the reasons and methodologies for change … I would recommend this book to every one of my customers.” Douglas Morse, Managing Principal for the Services Transformation and Innovation Group LLC “I am thrilled with the publication of this much needed book. In my work with businesses around the globe, I find that grappling with the challenge of transforming a company from products to services is a compelling priority for increasing numbers of firms.” Stephen W. Brown, PhD, Carson Chair, Professor and Executive Director, Center for Services Leadership, W. P. Carey School of Business, Arizona State University

I used to wonder why we have so many health care managers and so few health care leaders. If you are curious about the same thing–Jo Manion explains it all in this book. –Leland R. Kaiser, president, Kaiser Consulting «Today's challenging health care environment requires leadership qualities based on fundamental interpersonal competencies. In this book Manion presents helpful insights with lots of examples for aspiring health care team members.» –James W. Varnum, president, Mary Hitchcock Memorial Hospital and Dartmouth-Hitchcock Alliance «Unique in presenting essential leadership content in a competency framework using real life examples, Jo Manion's From Management to Leadership is for anyone in or seeking a leadership role in today's chaotic, rollercoaster health care or education system.» –Carole Kenner, dean and professor, University of Oklahoma Health Sciences Center College of Nursing «For anyone who wants to be reminded about what sound leadership entails, this is the book for them. I recommend it without reservation.» –Tim Porter-O'Grady, senior partner, Tim Porter-O'Grady Associates, Inc., Atlanta, Georgia and co-author of Quantum Leadership: A Textbook of New Leadership «The communication, coaching, and motivational theories and tools Manion brings together are comprehensive and just what is needed for any leader seeking better results.» –Mary Jenkins, co-author, Abolishing Performance Appraisals and vice president of organizational learning and development, Genesys Regional Medical Center, Grand Blanc, Michigan

This book is an essential manual for mental health professionals who work with young anxious children and their parents. Organised into a 10-session parenting-based course, the book provides parents with simple cognitive behavioural techniques for helping their children to manage their worries and fears. The first manual designed specifically to help therapists take parents through a step-by-step approach to managing young anxious children The manual's empirical focus is highly effective in treating anxiety disorders in children under the age of 10 The provision of scripts throughout the book offer realistic illustrations of the techniques described Stories and analogies included to explain the more complex concepts Includes handouts which can be photocopied and useful additional materials

The latest edition of this highly successful textbook introduces the key techniques and concepts involved in cloning genes and in studying their expression and variation. The new edition features: Increased coverage of whole-genome sequencing technologies and enhanced treatment of bioinformatics. Clear, two-colour diagrams throughout. A dedicated website including all figures. Noted for its outstanding balance between clarity of coverage and level of detail, this book provides an excellent introduction to the fast moving world of molecular genetics.