Handbook of Veterinary Communication Skills

Handbook of Veterinary Nursing presents essential guidance and helpful tips on developing and delivering high quality nursing care and skills. Fully updated, this easy-to-follow guide reflects recent changes to veterinary nursing qualifications, current terminology and drugs in use. The emphasis is on the importance of working methodically, using high quality procedures, to help the whole veterinary team ensure the most successful outcomes in animal care. Written in note form for quick reference by veterinary nurses and technicians at all stages of their training and career, this will be invaluable for both exam revision and quick reference in clinic. Contents include: The nursing process in veterinary care, physical assessment of the patient, managing the hospital environment, managing the operating room, surgical nursing activities, anaesthesia, diagnostic imaging, diagnostic tests, triage and emergency procedures, and essential calculations for drugs, fluids, nutrition and radiographic exposures. Key features: •Gives clinical advice quickly and simply •Written by authors with many years experience of veterinary nurse training and education •Contains essential calculations •Illustrated in colour throughout

Handbook of Veterinary Nursing provides the veterinary nurse with a quick reference point for many of the nursing procedures he or she may come across in the clinical setting. It provides clear and concise written instructions supported by diagrams and photographs which will be of benefit to veterinary nurses at all stages of their training and career. It will be particularly useful to those nurses studying for their RCVS Level Three Oral and Practical examinations. The book is laid out in note form and information is quick and easy to find with the use of bullets and tables. The emphasis is on the importance of working methodologically to a systematic routine using high quality procedures, thus helping the whole veterinary team ensure the most successful outcomes in animal care.

The application of evidence-based veterinary medicine (EBVM) can assist in improving and optimising the diagnosis, prognosis, control, treatment and ultimately the welfare of animals. It can also provide the user with a methodology for appropriate, patient orientated life-long, self-directed, learning. To practise evidence-based veterinary medicine we require a range of skills that we may not have. This book explains what evidence-based veterinary medicine is and shows how it can be applied to veterinary practice to improve the quality of care for patients and provide informed choices for owners. It provides the reader with a toolkit of skills necessary to practise evidence-based veterinary medicine. This book is aimed at practitioners but will be of interest to veterinary surgeons at any stage of their training or career wishing to learn about EBVM.

Veterinary Technician's Handbook of Laboratory Procedures is a quick-reference guide to conducting common laboratory tests. Carefully designed for fast access, the book covers common laboratory equipment, quality control, blood analysis, urinalysis, parasitology, and cytology. Important information is clearly and succinctly outlined for frequently used lab tests, providing step-by-step procedures, discussions of common errors, and tips and tricks, with more than 200 color images to aid in identification. A companion website offers case studies, crossword puzzles, figures from the book in PowerPoint, and additional figures not found in the printed book at www.wiley.com/go/bellwoodhandbook. Veterinary Technician's Handbook of Laboratory Procedures is an invaluable tool for finding essential information on performing a wide range of laboratory tests.

The Nursing Associate’s Handbook of Clinical Skills The Nursing Associate’s Handbook of Clinical Skills provides evidence-based guidance for those undertaking the newly developed Nursing Associate (NA) role that bridges the gap between the Health Care Assistant (HCA) and the Registered Nurse (RN). Structured around the latest Nursing and Midwifery Council (NMC) Proficiencies, this invaluable handbook helps the prospective Nursing Associates develop the skills and core competencies required to succeed in a broad range of healthcare contexts—covering more than 90 procedures, and communication and relationship management skills.This timely resource features contributions from a team of experienced clinicians and academics, addressing clinical procedures on topics including skin integrity, nutrition and hydration, mobility and safety, respiratory care, managing infection, administering medicine, and end of life care. Clear, accessible chapters contain a wealth of effective learning tools, including self-assessment tests, review questions, links to electronic resources, supporting evidence, and more. This must-have textbook:Helps trainee Nursing Associates to develop and refine their skills, and demonstrate proficiency in offering care and supportReflects current NMC annexes, providing practical guidance on a diverse range of communication skills, strategies and proceduresCovers the central elements of Nursing Associate care provision, including delivery, monitoring, and reviewingIncludes colour illustrations, photographs, tables, charts, graphs, and algorithms designed to develop skills and demonstrate the links between theory and practicePresenting the principles of care essential for meeting the needs of patients in dynamic health and social care environments, The Nursing Associate’s Handbook of Clinical Skills is an indispensable guide for trainee Nursing Associates, as well as for health and social care assistants and those returning to practice.

With the latest insights from the world of communication studies into the nature of corporate reputation, this new addition to Wiley-Blackwell’s series of handbooks on communication and media reflects the growing visibility of large businesses’ ethical profiles, and tracks the benefits that positive public attitudes can bring. Serves as the definitive research collection for a fast-growing field featuring contributions by key international scholars Brings together state-of-the-art communication studies insights on corporate reputation Identifies and addresses the lacunae in the research literature Applies new theoretical frameworks to corporate reputation

Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a comprehensive guide to the «soft skills» that make technical professionals more effective. People-Centric Skills aim to improve all aspects of personal interactions, relationship development, and communication. These skills are as essential to success as are technical capabilities. This is the story of a leading internal audit department taking that next step to becoming a world-class audit organization in a fictional company. The foundation of that next step is developing their People-Centric Skills. The book demonstrates the impact that interpersonal and communication skills – whether good or bad – have on an auditor's effectiveness, job, and career. Readers will be able to empathize with the characters, and relate to the real-life situations in which they find themselves. Each chapter features a summary of key People-Centric points and guidelines that will help readers apply what they've learned to their own projects and departments. In a 2013 study sponsored by the Institute of Internal Auditors («IIA»), the seven key attribute areas identified to be a successful auditor include relationship building, partnering, communications, teamwork, diversity, continuous learning and integrity. Unfortunately, most professionals never obtain these skills as part of their college degrees, certifications and other ongoing training. They are left to their own devices when it comes to developing these talents. The book follows an easy-to-read fictional narrative to highlight areas for improvement, and uses common scenarios to illustrate how to apply the lessons. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals focuses on many of these critical attributes. Topics include: Conflict Management Coaching and Mentoring Building an Effective Team and Team Dynamics Team Leadership Partnering and Relationship Building Effective Meeting Practices Brainstorming and Multivoting Assessing Corporate Culture Active Listening Non-verbal Communications Consensus Building These skills apply not only to internal auditors but also transfer across a broad range of business professions and industries, and from professional to personal life. They open doors, establish effective relationships, improve effectiveness, and can turn a «no» into a «yes.» They are the true differentiator in advancing a career. For an auditor to be truly effective, great people skills are one of the most important tools in the box. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a straightforward guide to getting along, getting what you want in a constructive manner, and becoming a world-class professional.

Clinical communication underpins safe patient care. The effective health professional sees illness through the patient’s eyes and understands what matters most to him or her. Effectiveness means gathering hard clinical data about the physical changes affecting the patient, understanding why the patient is concerned, conveying this to other health care professionals and involving the patient at every stage of management decisions. The evidence for good clinical communication is well established, although there are challenges. While listening is the basis of sound diagnosis and clinical reasoning, its absence affects patient outcomes particularly when patients are not permitted to make their concerns known or when there are gaps in information flow or communication between the professionals caring for them. The ABC of Clinical Communication considers the evidence pertinent to individual encounters between patients and their health professionals, how to achieve efficient flow of information, the function of clinical teams and developing a teaching programme. Topics covered include: The consultation Clinical communication and personality type Shared decision making Communication in clinical teams Communication in medical records Communication in specific situations, including mental health and end of life Teaching clinical communication The chapter authors are clinicians involved in communicating with patients, research and training healthcare professionals of the future. This team reflects the multidisciplinary approach required to develop effective clinical communication.

This dictionary provides clear and concise explanations of terms used in the field of speech, therapy pathology and relevant terms in related fields including augmentative, alternative communication, hearing, linguistic, medicine, phonetics/phonology and psychology/psychiatry. Those working with people who have communication disorders and those who may be returning to this field will find the explanations easy to understand. Terms include assessments, therapy programmes and current theories in these fields. This edition has been thoroughly updated. It includes useful website addresses for manufacturers and suppliers of communication aids and publishers of assessments, and where to find useful information on the internet for various conditions.