How to Design and Deliver Training for the New and Emerging Generations

As our economy shifts from recession to recovery, our current economic climate is ripe for transformation. CIOs are in a unique position to leverage technology in order to drive innovation and boost business growth. The CIO Playbook is the handy desk reference for CIOs, CEOs, CFOs, and up and coming leaders, revealing a dynamic seven-step framework (Partner – Organize – Innovate – Deliver – Support – Protect – Grow) that will guide you in making essential changes to your organization. The proven strategies, tools, and techniques in The CIO Playbook make it the ultimate «how-to» resource for creating a high-performance IT organization that delivers value-added products and services to employees, customers, and shareholders. Author Nicholas Colisto provides solutions to the issues that concern business leaders and IT practitioners, including: How to truly partner with business peers Delivering high-quality products and services that are embraced by your user community How to ensure your team is focused on the right innovations Measuring performance and running your department like a business Ways to attract, motivate, and retain a talented team working toward a common vision Managing risks to operate effectively and protect corporate reputation Featuring online templates for each of the seven steps described in the book, The CIO Playbook can help you transform your IT department from a mere order taker to a high-performance organization that delivers extraordinary business outcomes, despite this era of turbulent economic challenges.

A complete, how-to-do-it guide to planning, programming, implementing, and trouble-shooting today's pacemakers and other implantable cardiac devices Edited by a team of leading clinician-educators this is a practical, go-to reference for trainees and clinical staff who are new to or less experienced with the programming and management of implantable devices. It distills device best-practices into a single, quick-reference volume that focuses on essential tasks, common pitfalls, and likely complications. Each chapter follows a hands-on, how-to-do-it approach that helps readers quickly master even the most challenging device-related tasks—such as programming and how to respond confidently when complications arise. Today's pacemakers and other implantable EP devices are to earlier versions what smart phones are to rotary phones. They are not only smaller and more comfortable; they offer complex programming options that allow clinicians to adapt a device to individual patient requirements. As they continue to become smaller, smarter, and more adaptable, these devices also become more challenging for clinicians to set up, manage and monitor. This unique, quick-reference guide dramatically reduces the learning curve for mastering this essential technology by giving doctors and technicians the how-to information they need. Focuses on tasks clinicians perform, including pre-implementation, planning, programming, management, troubleshooting, and more Shows how expert clinicians achieve optimal outcomes in their own labs with real-world examples Features more than 300 images, including ECGs, X-ray and fluoroscopy, images from device interrogation, intracardiac electrograms, and color electoanatomical maps Provides eight videos on an accompanying website demonstrating key tasks and techniques Also available in an eBook version, enhanced with instructional videos, How-to Manual for Pacemaker and ICD Devices is an indispensable tool of the trade for electrophysiologists, fellows in electrophysiology, EP nurses, technical staff, and industry professionals.

Now you can access Jean Barbazette's systematic process for creating winning training materials that will help raise your skills to the next level. The book is filled with easy-to-use tools and templates that answer all the questions trainers, course designers, and subject matter experts (SMEs) have about what it takes to develop training materials and how they can easily create the best training program in the shortest amount of time. «Jean is a master at providing her readers with new ideas and innovative approaches to the art of delivering excellent learning solutions. Our field has gone through so many changes and Jean is on top of them and out in front all at the same time. Bravo!» —Beverly Kaye, founder/chairman of the board, Career Systems International and coauthor of Help Them Grow or Watch Them Go «Barbazette has done it again: she has made your job easier with step-by-step guidelines for developing training materials. Jean covers the entire process in her typical easy-to-follow manner, simplifying the complicated and making you the hero! Don't miss this one!» —Elaine Biech, ebb associates inc. and author of The Business of Consulting «Once again master trainer Barbazette has provided an elegantly simple, step-by-step guide to what can often be the most tedious part of the training process: writing training materials that support and expand a learner's results. Both seasoned professional and newcomer will find this an easy-to-follow guide and valuable resource to be used over and over.» —Eileen McDargh, president, McDargh Communications, and author of Talk Ain't Cheap – It's Priceless «Barbazette is back to fill another gap in the training literature. This extensive work on how and when to write training materials is chock-full of templates and other tools. Systematic and thorough, this is an exceptional guide for those wanting to efficiently create successful training interventions.» —Jane Bozarth, Ed.D., eLearning Coordinator, State of North Carolina and author of Better Than Bullet Points

Now you can access Jean Barbazette's systematic process for creating winning training materials that will help raise your skills to the next level. The book is filled with easy-to-use tools and templates that answer all the questions trainers, course designers, and subject matter experts (SMEs) have about what it takes to develop training materials and how they can easily create the best training program in the shortest amount of time. «Jean is a master at providing her readers with new ideas and innovative approaches to the art of delivering excellent learning solutions. Our field has gone through so many changes and Jean is on top of them and out in front all at the same time. Bravo!» —Beverly Kaye, founder/chairman of the board, Career Systems International and coauthor of Help Them Grow or Watch Them Go «Barbazette has done it again: she has made your job easier with step-by-step guidelines for developing training materials. Jean covers the entire process in her typical easy-to-follow manner, simplifying the complicated and making you the hero! Don't miss this one!» —Elaine Biech, ebb associates inc. and author of The Business of Consulting «Once again master trainer Barbazette has provided an elegantly simple, step-by-step guide to what can often be the most tedious part of the training process: writing training materials that support and expand a learner's results. Both seasoned professional and newcomer will find this an easy-to-follow guide and valuable resource to be used over and over.» —Eileen McDargh, president, McDargh Communications, and author of Talk Ain't Cheap – It's Priceless «Barbazette is back to fill another gap in the training literature. This extensive work on how and when to write training materials is chock-full of templates and other tools. Systematic and thorough, this is an exceptional guide for those wanting to efficiently create successful training interventions.» —Jane Bozarth, Ed.D., eLearning Coordinator, State of North Carolina and author of Better Than Bullet Points

An essential guide for putting workforce management systems to work for your business Showing you how to take your business from reactive to proactive and improve performance, No Boundaries provides a vendor-neutral guide on how your company can use workforce management systems to improve productivity and profits. Drawing upon years of experience implementing these systems, author Lisa Disselkamp offers numerous case studies illustrating how organizations have used workforce management systems to solve their business problems and discusses: How the latest software uses data from time and attendance to create real time visibility into employee activity and cost Developments in labor management technology that can mitigate the challenges faced by employers in every industry and public sector Using labor data to achieve financial goals and maximize profits Using workforce management technology to enhance operations, quality, compliance, and employee satisfaction and retention Adding value to data through integration with other key business information How to build a business case and gain internal support for an investment in time and labor management technology Guide to selecting and installing time and labor systems This book bridges the gap between what business leaders understand about their business and what they have yet to learn about this technology. The author introduces the concept of Mission Based Configuration, showing companies how to apply time and labor systems to their business needs to save time and money. The use of technology offers an effective tool to manage budgets, meet strategic targets, and channel decision-making toward best practices. No Boundaries reveals how your business can win the race for profits and productivity.

Make your move toward the top Based on research conducted with the support of the American Society of Association Executives (ASAE) involving more than 100 not-for-profit CEOs, as well as the author’s professional background, The Not-for-Profit CEO serves as both an authoritative reference guide and a practical workbook. In addition to sample tables, forms, and checklists, it offers case studies of leading not-for-profit CEOs, complete with illuminating interviews that enable readers to understand and implement the proven steps destined to get them to the top seat of any not-for-profit organization. Order your copy today!

With a foreword by Yakov Rekhter «Here at last is a single, all encompassing resource where the myriad applications sharpen into a comprehensible text that first explains the whys and whats of each application before going on to the technical detail of the hows.» —Kireeti Kompella, CTO Junos, Juniper Networks The authoritative guide to MPLS, now in its Third edition, fully updated with brand new material! MPLS is now considered the networking technology for carrying all types of network traffic, including voice telephony, real-time video, and data traffic. In MPLS-Enabled Applications, Third Edition, the authors methodically show how MPLS holds the key to network convergence by allowing operators to offer more services over a single physical infrastructure. The Third Edition contains more than 170 illustrations, new chapters, and more coverage, guiding the reader from the basics of the technology, though all its major VPN applications. MPLS Enabled-Applications contains up-to-date coverage of: The current status and future potential of all major MPLS applications, including L2VPN, L3VPN, pseudowires and VPLS. A new chapter with up to date coverage of the MPLS transport profile, MPLS-TP. MPLS in access networks and Seamless MPLS, the new architecture for extending MPLS into the access, discussed in depth for both the unicast and the multicast case. Extensive coverage of multicast support in L3VPNs (mVPNs), explaining and comparing both the PIM/GRE and the next generation BGP/MPLS solutions, and including a new chapter on advanced topics in next generation multicast VPNs. A new chapter on advanced protection techniques, including detailed discussion of 50 ms end-to-end service restoration. Comprehensive coverage of the base technology, as well as the latest IETF drafts, including topics such as pseudowire redundancy, VPLS multihoming, IRB and P2MP pseudowires. MPLS-Enabled Applications will provide those involved in the design and deployment of MPLS systems, as well as those researching the area of MPLS networks, with a thoroughly modern view of how MPLS is transforming the networking world. «Essential new material for those trying to understand the next steps in MPLS.» —Adrian Farrel, IETF Routing Area Director «MPLS-Enabled Applications takes a unique and creative approach in explaining MPLS concepts and how they are applied in practice to meet the needs of Enterprise and Service Provider networks. I consistently recommend this book to colleagues in the engineering, education and business community.» —Dave Cooper, Chief IP Technologist, Global Crossing Ltd

This welcome new resource for international students in art, design, and media provides clear explanations of the terminology they must master in order to fulfill their academic potential and enrich their professional careers. Offers a much-requested new resource that fills a gap in the academic market Tailored specifically to the needs of international students in art, design, and media Color-coded key words and phrases for quick reference Includes sections on study skills, academic expectations in Western institutions, methodologies, and important theorists An ideal handbook for curators and gallery staff everywhere for whom English is a non-native language

Proven Strategies for Getting a Project LEED® Certified Here is the ideal guide for architects, engineers, interior designers, project managers, facility managers, and building owners for understanding the project certification process for the Leadership for Energy and Environmental Design (LEED®) for New Construction and Major Renovations (LEED NC), LEED for Core & Shell (LEED CS), and LEED for Commercial Interiors (LEED CI) rating systems of the U.S. Green Building Council (USGBC®). Written by an expert who is the President of Design Management Services, a LEED consulting firm?Guidebook to the LEED Certification Process engages readers by outlining the steps, roles, and responsibilities of the team members in a straightforward, chronological manner that helps streamline the certification process. With the release of the LEED v3 rating systems and a new version of LEED-Online, the Guidebook to the LEED Certification Process helps project teams to streamline the project team efforts and outlines the role of the LEED consultant and project administrator. Written for LEED AP professionals and building owners that need guidance navigating a project through the process, this book outlines each step in the design and construction phases including programming and post-occupancy. Serving as a valuable resource for anyone seeking information on how to get a project LEED certified, Guidebook to the LEED Certification Process features: An overview of the integrative design process. Understanding the role of a LEED consultant. How to build a successful team for a project pursuing LEED certification. How to register a project with Green Building Certification Institute (GBCI). Common pitfalls to avoid during the LEED certification process. Checklists to use during design and construction to keep the team on track.

Expert advice for financial advisors looking to make the most of social media platforms Social media is everywhere. 3.5 billion pieces of content are shared on Facebook each week, 22 million professionals are networking on LinkedIn, and 140 million tweets are posted every day. The opportunities these platforms present for financial advisors are huge, but most advisors have no idea how to use them to build bigger, stronger client bases. The Social Media Handbook for Financial Advisors: How to Use Facebook, Twitter, and LinkedIn to Build and Grow Your Business shows how to make the most of these new tools, offering invaluable advice about how to connect with potential clients in the twenty first century. For most advisors, converting prospects into clients is their top priority, and social media presents incredible opportunities for sealing the deal. Sales don't happen because clients are impressed by complicated charts, they happen because they're impressed by your social media presence, and by properly understanding how to make these new platforms work for you, you'll be positioned to see your business boom. Designed to teach financial advisors how to use social media to better market their services to attract new clients and referrals Presents expert communication advice from top financial advisor coach Matthew Halloran Categorizes communicators in a unique new way Teaches financial advisors how to use social media in new, highly effective ways that they've never even considered An essential resource for wealth managers and financial advisors looking to amplify their marketing message and raise their visibility in a crowded marketplace, The Social Media Handbook for Financial Advisors is the only book you need to make yourself heard.