Supply Chain Metrics that Matter

Today's communities—whether they are currently strong, or struggling to survive—face difficult challenges if they want to be tomorrow's healthy, vibrant communities. The challenge for leaders and citizens of modern communities is not just to solve specific problems today. Their real challenge is to keep learning from their experience so they can keep improving their communities tomorrow. Results That Matter will provide a new governance framework for using valuable tools of community improvement—especially performance measurement and citizen engagement—to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. The benefits and practicality of the framework and related practices will be reinforced by case examples from 25 communities across the country. The book will offer «how to» guidance to public and nonprofit managers, including promising practices for effective communities, and new roles for citizens, community leaders, and managers.

Learn what it takes to develop and have a «best-in-class» supply chain This new edition shows you how to build supply chains that work by illustrating how leading companies are doing it. Identifying world-class supply chains in more than a dozen different industries and explaining in detail how these companies got to where they are, this essential book reveals the proven strategies, solutions, and performance metrics used by leading companies to design their extended enterprises. Identifies proven strategies, solutions, and performance metrics for supply chain management best practice benchmarks Shows how to manage supply chains in a global marketplace and how to choose third-party providers New edition includes new chapters on green supply chains and lean supply chains, and expanded analysis of emerging technologies Includes coverage of supply chain metrics, planning and forecasting, procurement, manufacturing, transportation, globalization, customer service, collaboration, security, and workforce management Written by the Editorial Director of Penton Media's Supply Chain Group and a Contributing Editor to IndustryWeek magazine It also offers guidance on the latest technology, green supply chains, going lean, how to choose third-party logistics providers, and how to manage the supply chain in a global environment.

Learn from leaders across industries to develop a tech-enabled «best-in-class» supply chain Supply Chain Management Best Practices , Third Edition, is the long-awaited update to a classic resource. Since the second edition was published, the demands of the marketplace have radically shifted the dynamics of supply chain management. Transportation and fulfillment must now accommodate the technological gains that have transferred computing power from mainframes and workstations into smartphones in hands around the world. This updated book covers the new concepts, processes, and technologies that today’s supply chain professionals must know—including drones, the Internet of Things, same-day delivery, artificial intelligence, and more. Award-winning author David Blanchard discusses how companies are actively using these technologies and gaining competitive advantage through their implementation. Like its predecessors, this edition focuses on industry trends and case studies, offering the stories, recent examples of supply chain initiatives, and insights into new best practices. You'll learn proven methods for measuring the performance of a supply chain, including traditional core processes and new, extended strategies being used by today’s leading companies. Identifies proven strategies, solutions, and performance metrics for supply chain management best practices Shows how to manage supply chains in a global marketplace and how to choose third-party providers Includes new coverage of today’s game-changing supply chain technologies: drones, the Internet of Things, same-day delivery, omni-channel distribution, artificial intelligence, Uber-style freight transportation apps, blockchain, robotics, and more Discusses supply chain metrics, planning and forecasting, procurement, manufacturing, transportation, distribution, globalization, customer service, risk management, supply chain finance, and workforce management This invaluable guide for supply chain professionals, CFOs, CIOs, and others, also offers guidance on green supply chains and managing logistics in a global environment.

Streamlining supply chain efficiency to maximize profitability This practical guide describes how the supply chain operates and discusses the issues and techniques that are relevant for companies seeking to improve the management of their supply chains. Organized using the features of the Essentials series, this easy-to-use guide contains tips and techniques for maximizing supply chain innovation strategies, as well as real-world examples developed from working with companies such as Johnson Wax, Starbucks, Borg-Warner, and Premier Health Care. Supply chain expert Michael Hugos analyzes the components of a well designed and managed supply chain, explains the metrics involved in measuring performance, and presents a pragmatic approach to designing and building supply chain systems. Michael Hugos (Chicago, IL) is the Chief Information Officer of Network Services Company, a $6.8 Billion distribution organization serving customers throughout North America. He has extensive experience in distribution, logistics, and applying technology to meet the challenges of supply chain management. He holds an MBA from Northwestern University s Kellogg School of Management.

The bestselling guide to the field, updated with the latest innovations Essentials of Supply Chain Management is the definitive guide to the field, providing both broad coverage and necessary detail from a practical, real-world perspective. From clear explanation of fundamental concepts to insightful discussion of supply chain innovation, this book offers students and professionals a comprehensive introduction with immediately-applicable understanding. The fourth edition has been updated to reflect the current state of the field, with coverage of the latest technologies and new case studies that illustrate critical concepts in action. Organized for easy navigation and ease-of-use, this invaluable guide also serves as a quick reference for managers in the field seeking tips and techniques for maximizing efficiency and turning the supply chain into a source of competitive advantage. The supply chain underpins the entire structure of manufacturing and retailing. Well-run, it can help a company become a global behemoth—or, if poorly-managed, it can sink a company before the product ever sees the light of day. The supply chain involves many moving parts, constantly-changing variables, and a network of other business that may have different priorities and interests—keeping it all running smoothly is a complex, but immensely powerful skill. This book takes you inside the supply chain to show you what you need to know. Understand the fundamental concepts behind supply chain management Learn how supply chains work, and how to measure their performance Explore the ways in which innovation is improving supply chains around the world Examine the supply chain as a source of competitive advantage Whether you’re at the front or the back of your supply chain, your business is affected by every other company and event in the chain. Deep understanding and a host of practical skills are required to accurately predict, react to, and manage the ever-changing stream of events that could potentially disrupt the flow. Essentials of Supply Chain Management prepares you to take on the challenge and succeed.

Fully revised and expanded, the Second Edition contains valuable tips, techniques, illustrative real-world examples, exhibits, and best practices. This handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in supply chain management. «Michael Hugos presents the core concepts and techniques of supply chain management in a clear, concise, and easily readable style for those desiring an introduction to the subject or for those wanting to refine their understanding and application of supply chain issues. The case studies and executive insights are very useful in illustrating how to effectively employ supply chains to enable companies to accomplish their business goals.» -Perry J. Gaid, Vice President of Purchasing, OneSource Facility Services, Inc. «My company is involved in both manufacturing and distribution. Mr. Hugos's book provides a valuable framework of concepts and techniques that people at all levels of the company can use to organize and improve our supply chain management capabilities and tie them to our business strategy.» -Grant Watkinson, Ph.D., President, Coastwide Laboratories, Inc. Praise for the First Edition «An excellent introduction into supply chain management . . . a book you should own and loan out to others frequently.» -Supply Management «In clear and concise prose, this lean book outlines the most crucial tenets and concepts of supply chain management.» -Supply Chain Management Review The Wiley Essentials Series-because the business world is always changing…and so should you.

Packed with abundant anecdotes, interviews, case studies, research, and analysis, Supply Chain Management Best Practices offers a comprehensive and unflinching look at the development of supply chain management. Author David Blanchard—Editor in Chief of Logistics Today, the leading supply chain publication—presents success stories through the eyes of practitioners and experts at competitive companies of all sizes and in various industries, who share their secrets, experiences, and accomplishments to help you get your own company on the «best practices» track.

A solid introduction to materials management and the tools needed to create a world-class materials management program This nuts-and-bolts guide presents an overview of the inner workings of the materials process, as well as the best practices to achieve a world-class operating system that will help to eliminate ineffective materials management. Coverage includes discussion of material requirements planning, planning parameters, electronic data interchange, and material control graphs and reports, among many other topics. Thorough and practical, Materials Management explains the impact that inadequate inventory control has on a company and how these poor controls can reduce production, cause inefficiencies in labor, create excessive inventory, and increase freight expenses. Stan McDonald (Northville, MI) is an independent consultant on materials management. Throughout his 30-year career, he has held various positions in the supply chain/materials management arena.

Praise for Enterprise Supply Chain Management: Integrating Best-in-Class Processes «Enterprise Supply Chain Management: Integrating Best-in-Class Processes is a great primer on all things supply chain. This is a must-read for any IT, finance, business, or sales executive working for an organization where supply chain is a strategic discipline.» —David Landau, Vice President, Manhattan Associates «This book provides a comprehensive mapping of supply chain processes and associated solution architecture. Its clarity and concise language makes it a definite read for anyone with a need to understand the bigger picture on supply chain management solutions and best practices. Equally suited for supply chain managers, IT managers, architects, and students looking forward to a career in supply chain management.» —Yasser Alkazzaz, Senior Vice President of Supply Chain, Hatch Corporation (Canada) «Easily the best book for the practitioners who must understand the overall scope of supply chain functions, technology, and its impact on finance in an enterprise, without the need to get into the algorithms behind the supply chain solutions. The appendix on potential evolution of a green supply chain is thought-provoking for those pioneering carbon-aware supply chains.» —Pervinder Joharformer, CTO and Executive Vice President, Manhattan Associates «Great book and especially relevant in these times when reducing expenses is vital given the current economic times. The book clearly explains how implementing the correct supply chain processes can help you to achieve your cost-reduction goals; and if you are someone whose job depends on achieving these goals, this is for you.» —Henry Blum, Manager, Logistics Applications, Inc. Find out how your supply chain processes fit into your company's big picture—using best-in-class processes Clearly written and foundational in approach, this book builds on fundamental concepts including: Why the heart of your supply chain is the flow of merchandise The wide scope of supply chain functions in your enterprise Clearly explained industry terms that demystify the jargon The financial implications of supply chain management The ins and outs of demand and supply planning, transportation, and warehouse management, reverse logistics management, and collaboration Enterprise Supply Chain Management is filled with an abundance of examples that simplify and cover a wide scope of supply chain functions.

Achieve best practices in supply chain management Much is being written about global supply chain and sourcing options emerging in today's marketplace. Transforming supply chain management to achieve operations excellence is a mandate for many companies globally. Supply Chain Transformation walks you through this potentially difficult process and gets you started on the journey. Much more than just a how-to book, it's a why-to book that is as compelling for any business person as it is for supply chain management professionals. This book provides an invaluable road map to companies looking to transform their supply chains and organizations to achieve best practice results, beginning with guidance on how to make the case for change. Change is inevitable; growth is optional. Includes real world cases and illustrations Offers a step-by-step road map to transforming your supply chain Explains how to obtain «senior management» commitment to transformation Covers sourcing, production, and logistics process integration points with product development, marketing, sales, and finance processes as well as emerging technologies (RFID, Cloud computing, telematics, ERP, GPS/LBS & others) One of the biggest hurdles to supply chain transformation is overcoming a culture that is resistant to change. Supply Chain Transformation helps you understand the cultural resistance and evaluate where change is needed most, and then develop the game plan for overcoming resistance to achieve best practice results.