Win at Work!. The Everybody Wins Approach to Conflict Resolution

A practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. One of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace Examines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.) Helps managers and employees sort through problems and make the workplace a more rewarding place No manager should be without Conflict Resolution at Work For Dummies!

Conflict Resolution holds the promise of freeing approaches and policies with regard to politics of identity from the fatalistic grip of realism. While the conceptual literature on identity and conflicts has moved in this alternative direction, conflict resolution practice continues to rely on realist frames and acts as an unwanted auxiliary to traditional International Relations (IR). Perpetuation of conflict discourses, marginalization, and exclusion of affected populations are widespread. They are caused by the over-reliance of conflict resolution practice on the binary frames of classic IR paradigms and also by the competitive and hierarchical relationships within the field itself. Philip Gamaghelyan relies on participatory action research (PAR) and collective auto-ethnography to expose patterns of exclusion and marginalization as well as the paradoxical reproduction of conflict-promoting frames in current conflict-resolution practice applied to the Nagorno-Karabakh and Syrian crises. He builds on the work of post-modernist scholars, on reflective practice, and on discourse analysis to explore alternative and inclusive strategies with a transformative potential through reflections and actions customary for PAR. The IR discipline, that has dominated policy-making, is only one possible lens, and often a deficient one, for defining, preventing, or resolving contemporary conflicts wrapped in identity politics. Other conceptual frameworks can help to rethink our understanding of identity and conflicts and reconstruct them as performative and not static phenomena. These transformative frameworks are increasingly influential in the conflict resolution field and can be applied to policy-making.

Resolving conflict in the workplace? No problem! Working your way through a conflict in the office can present unexpected challenges, but there's no need to feel unprepared – Workplace Conflict Resolution Essentials For Dummies has you covered! In the book, you'll find practical, expert guidance on various approaches to negotiating and mediating a successful resolution for you and your team. You'll get coverage of negotiation techniques, mediation methods and solutions for managers and employees dealing with workplace conflict, and tons of tips on building and maintaining successful teams to work through existing conflicts and help avoid future disturbances. Encouraging colleagues to work together toward a common goal is an essential skill that all successful business professionals must possess. Rather than resorting to arguments, surrendering, running away or filing a complaint, this resource shows you how to address uncomfortable conflict in the workplace head-on, giving you the tools and advice you need to restore peace, prevent conflicts from ever starting in the first place, and maintain better productivity while boosting morale. Offers clear instruction for addressing conflicts, resolving disputes and restoring peace and productivity to the workplace Helps you find a solution and explore positive means for resolving conflicts Illustrates how working through problems within your team makes the workplace the positive environment it should be Provides guidance on developing the key negotiation and mediation skills you need to create a harmonious workplace Whether you're new to managing professionals, working your way up the corporate ladder or just want to brush up on your knowledge base, Workplace Conflict Resolution Essentials For Dummies has everything you need to ensure your workplace environment is positive and productive!

Manage stress and boost your productivity at work using mindfulness Mindfulness at Work Essentials For Dummies explores the many benefits of utilising mindfulness techniques in the workplace, offering managers, HR professionals and businesspeople of all levels guidance on how mindfulness can help with the development of core business skills. You'll discover the key concepts of mindfulness and quickly grasp how its implementation in the workplace is a win-win for you, your team and your organisation as a whole. Innovative companies like Google have made mindfulness in the workplace a hot topic—and for good reason. Mindfulness can be hugely beneficial on a personal level, as it has been proven to enhance one's effectiveness and ability to live in the present moment. These skills and techniques are equally valuable in the workplace, leading to improved working behaviour and better team building. With this handy guide, you'll discover all the tips and tricks to incorporate – and benefit from – mindfulness in the workplace. Provides an introduction to mindfulness and how it can help improve your working behaviour Offers useful tips on incorporating mindfulness into your working day Demonstrates how organisations can benefit from implementing mindful approaches to work If you're a self-motivated and open-minded business professional looking to expand your knowledge base and effectiveness in the workplace, Mindfulness at Work Essentials For Dummies will help you implement the practice of mindfulness at work – and become a better leader, mentor or coach.

Understand the context of negotiations to achieve better results Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past 30 years is that negotiations in organizations always take place within a context—of organizational culture, of prior negotiations, of power relationships—that dictates which issues are negotiable and by whom. When we negotiate for new opportunities or increased flexibility, we never do it in a vacuum. We challenge the status quo and we build out the path for others to negotiate those issues after us. In this way, negotiating for ourselves at work can create small wins that can grow into something bigger, for ourselves and our organizations. Seen in this way, negotiation becomes a tool for addressing ineffective practices and outdated assumptions, and for creating change. Negotiating at Work offers practical advice for managing your own workplace negotiations: how to get opportunities, promotions, flexibility, buy-in, support, and credit for your work. It does so within the context of organizational dynamics, recognizing that to negotiate with someone who has more power adds a level of complexity. The is true when we negotiate with our superiors, and also true for individuals currently under represented in senior leadership roles, whose managers may not recognize certain issues as barriers or obstacles. Negotiating at Work is rooted in real-life cases of professionals from a wide range of industries and organizations, both national and international. Strategies to get the other person to the table and engage in creative problem solving, even when they are reluctant to do so Tips on how to recognize opportunities to negotiate, bolster your confidence prior to the negotiation, turn 'asks' into a negotiation, and advance negotiations that get «stuck» A rich examination of research on negotiation, conflict management, and gender By using these strategies, you can negotiate successfully for your job and your career; in a larger field, you can also alter organizational practices and policies that impact others.

Create office efficiency and business productivity with this helpful book. Eliminate the Chaos at Work increases your business productivity and peace of mind by showing you how to create streamlined information systems, processes and workflows. Laura's proven 25 techniques are easy to implement, realistic and results oriented. Using these techniques, you can take control over your time and information to create workable systems built to reflect how you think and process information. Eliminate the Chaos at Work breaks down the everyday organization and productivity challenges you face at work into four areas: time, paper and information management as well as managing all of the stuff in your office. You'll learn effective time and information management techniques including how to: Produce logical, user friendly information management systems to ensure information is organized and easily retrievable Schedule and manage meetings that aren't total time wasters Implement a system to process and follow up on e-mail Create an organized e-mail filing structure for easy retrieval De-clutter paper files, decide what can be stored, scanned, shredded or recycled Learn what paper management system will work best for you and how to create the filing structure Use the PAPERS method for maintaining efficient paper management systems Determine which task management system is right for your needs and how to manage your tasks and projects daily using the 20-minute rule Use the 10-step process to organize the stuff in your office Imagine working in an office where you feel in control and on top of things, instead of overwhelmed. Setup a comfortable workspace and make yourself and your team's office more productive, supported and in control with Eliminate the Chaos at Work.

Although many leaders acknowledge and invest in creativity, we seldom see it hold a credible place in the business development process. Creativity at Work takes a practical approach to creativity, showing how to select practices to produce results and add value. The authors explain how to: Understand the creative preferences of organizations, departments, work groups, and individuals Identify and compare the different creativity profiles that describe specific purposes, practices, and people Produce the desired results by developing the right practices Blend creativity practices to meet the complex needs that characterize most work situations to develop required creative abilities in a team and in oneself

"Steve Bull is a true expert in his field. Anyone interested in winning will profit from his experience and knowledge." —Andrew 'Freddie' Flintoff «Steve Bull’s ideas and techniques will equip anyone in business with a game plan for acquiring the winning edge.» —From the Foreword by Michael Vaughan Mental toughness goes hand in hand with success and yet it is often misunderstood. True mental toughness is about preparation, resilience, control, risk management and above all execution. So, how do you utilise this elusive but critical attribute? By starting with a “game plan.” The Game Plan is about winning. More importantly, it’s about you winning. It’s about how you can create a personal performance environment that enables you to deliver at the crucial times. The Game Plan explores different types of mental toughness and examines how each one can give you the platform for significantly increased levels of self-confidence and resilience. Learn the easy-to-apply lessons that have created an environment of success for a host of world-beating performers in the business world and beyond. Imagine being able to apply a winning performance mindset to everyday work situations such as: Making presentations razor sharp Wowing new clients Being in control during performance appraisals Staying cool during even the most hectic and pressurized days Maintaining your self-belief even when things go wrong Making the right decision at the right time. Read and learn from The Game Plan and you will have at your fingertips a robust strategy to give you the edge over your closest competitors and the very best chance of success.

What Jumper Cables are to A Car Battery this Book is to YOUR Attitude «Good old fashioned advice on how to have a great attitude, delivered in a pithy andinteresting way.» —Karen Leland, bestselling author of Watercooler Wisdom: How Smart People Prosper in the Face of Conflict, Pressure and Change «Sam Glenn is known for his funny and motivational presentations and for his ability to give people a kick in the attitude. Now he has done it in print.» —Stewart Clifford, Enterprise Media «Sam Glenn energizes our worldwide audience with his profound sense of humor andgentle wisdom, making this giant in the motivation industry powerful and approachable. Experience his energy firsthand and feel it wake you up to the life you've always dreamed of.» —Markandeya, Life Without Limitation, EnergyTalkRadio.com «If there were an Attitude Hall of Fame, Sam Glenn and this book would be inducted into it! A Kick in the Attitude is the best book I've ever read on how to take an enthusiasticattitude and crank up your life to a higher, more powerful and successful level!» —Anne Bruce, professional speaker and author of Discover True North and How to Motivate Every Employee «Sam gets it when it comes to attitude. Read A Kick in the Attitude to jumpstart whateverybody needs for success—a great attitude.» —Dr. Charles Stone, pastor and author «No matter what your current 'drama,' the principles in A Kick in the Attitude will give you the motivation to turn any situation around.» —Marlene Chism, author of Success is a Given «Has the economy of 2009 got you down? Is life throwing lemons at you the size of cannon balls? Then stop and read this book. Sam Glenn is 'The Attitude Guy'! He will get you thinking about you and your attitude, then guide you to the understanding that you, and only you, control your attitude.» —Bob Hamm, Senior Account Manager, Omnipress

It's time the business world got the actionable, impactful, no-cost strategies needed to increase diversity and inclusion in the workplace  Many white leaders want to create change but don't know how to do so appropriately and effectively. How do you know where the blind spots are that can create obstacles for people of color? Your intentions may be sincere and heartfelt, but intentions aren't enough.  In  It's Time to Talk about Race at Work , acclaimed speaker and bestselling author Kelly McDonald delivers a much-needed roadmap for businesspeople. This book will help you successfully create a fair and equitable workplace that recognizes diverse talent and fosters productive and constructive conversations in your organization. It's Time to Talk about Race at Work does not approach diversity from the standpoint of social activism or an HR perspective. Instead, this book shows you exactly what to do and how to do it so that you can make real progress on diversity and inclusion, regardless of the size of your organization. The author's clear, real talk style makes it easy to learn:  The costs and risks you're incurring if your organization lacks diversity How people who don't consider themselves to be racist may still have diversity blind spots How to start the hard conversations you may not know how to approach The STARTING Method—an eight-step framework that shows you how to ensure your diversity and inclusion efforts are effective How to recognize the excuses people use to avoid taking action on diversity and inclusion How to address the issues and comments that come up when employees feel nervous, resentful, or uncomfortable as you make headway on diversity in your organization Perfect for executives, managers, and leaders in organizations of all types and sizes,  It's Time to Talk about Race at Work  is also for employees who want to improve their organization by leading by example.