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For firms and other organizations, innovation has become a means of anticipating and managing major changes in their external context and overcoming societal challenges such as sustainable development. As a result, they must innovate repeatedly and continuously. This book explores the multiple facets of innovation project management, defined as the set of activities implemented to bring into being and successfully complete one or several innovation projects. It combines research experience, in cooperation with practitioners, and a theoretical, transversal and global overview inspired from different research streams. The author develops methodologies and frameworks that might be put into practice, provides a case study of research conducted with an air systems manufacturing firm, and outlines avenues for further reflection on innovation project management practice improvement.

A GUIDE TO EFFECTIVE PROJECT MANAGEMENT IN TECHNOLOGY-BASED FIRMS Used effectively, project management can increase a firm’s market share, product quality, and customer satisfaction. Though technology-based companies place themselves at a competitive disadvantage if they neglect this strategic tool, many overlook project management’s benefits because they see themselves as continuously adapting organizations. In reality, this role makes project management even more vital. Managing Technology-Based Projects imparts the latest approaches and tools essential to lead a successful technology-based project. It outlines the practical integration of project management with four key areas: strategic alignment of projects within the enterprise, the project management process and its organizational support system, invaluable tools and techniques, and the individual and group leadership within a project’s organization. Complete with examples of industrial applications, the book includes: Methods for defining key performance indicators and assessing project management process effectiveness Suggestions for fine-tuning and continuous improvement Practical case scenarios, discussion topics, end-of-chapter reviews, and exercises Attention to project management as it applies to a globalized business No one in a managerial role should be without Thamhain’s expert advice. This guidebook is your road map to successfully incorporating enterprise project management into technology-based work.

Project management lessons learned on the Big Dig, America's biggest megaproject, by a core member responsible for its daily operations In Megaproject Management, a central member of the Big Dig team reveals the numerous risks, challenges, and accomplishments of the most complex urban infrastructure project in the history of the United States. Drawing on personal experience and interviews with project engineers, executive oversight commission officials, and core managers, the author, a former deputy counsel and risk manager for the Big Dig, develops new insights as she describes the realities of day-to-day management of the project from a project manager's perspective. The book incorporates both theory and practice and is therefore highly recommended to policymakers, academics, and project management practitioners. Focusing on lessons learned, this insightful coursebook presents the Big Dig as a massive case study in the management of risk, cost, and schedule, particularly the interrelation of technical, legal, political, and social factors. It provides an analysis of the difficulties in managing megaprojects during each phase and over the life span of the project, while delivering useful lessons on why projects go wrong and what can be done to prevent project failure. It also offers new ideas to enhance project management performance and innovation in our global society. This unique guide: Defines megaproject characteristics and frameworks Reviews the Big Dig's history, stakeholders, and governance Examines the project's management scope, scheduling, and cost management—including project delays and cost overruns Analyzes the Big Dig's risk management and quality management Reveals how to build a sustainable project through integration and change introduction

This book is written for human resource, organization development, and training professionals who need real-world best practices that show who actual workplace learning approaches work and how they can be applied. Co-published with the acclaimed Center for Creative Leadership, this important book offers a compendium of best practices, tools, techniques, processes, and other resource resources to harness the developmental power of work experiences for leadership development. In addition the book includes illustrative case studies of leadership approached that have worked in such forward thinking organizations as Boeing, Microsoft, and Heineken.

Many of the books on construction risk management concentrate on theoretical approaches to the accurate assessment of the overall risks of taking on a new project. Less attention is paid to the typical risks to which the operational level of a project is exposed and how operational managers should approach those risks during project implementation. This book identifies precisely where the major EPC/Design-Build risks occur within an operational framework and shows how best to deal with those risks. The book attempts to offer practical advice, approaches and tools for dealing with risks to which the various operational departments are exposed.

Create a competitive advantage with data quality Data is rapidly becoming the powerhouse of industry, but low-quality data can actually put a company at a disadvantage. To be used effectively, data must accurately reflect the real-world scenario it represents, and it must be in a form that is usable and accessible. Quality data involves asking the right questions, targeting the correct parameters, and having an effective internal management, organization, and access system. It must be relevant, complete, and correct, while falling in line with pervasive regulatory oversight programs. Competing with High Quality Data: Concepts, Tools and Techniques for Building a Successful Approach to Data Quality takes a holistic approach to improving data quality, from collection to usage. Author Rajesh Jugulum is globally-recognized as a major voice in the data quality arena, with high-level backgrounds in international corporate finance. In the book, Jugulum provides a roadmap to data quality innovation, covering topics such as: The four-phase approach to data quality control Methodology that produces data sets for different aspects of a business Streamlined data quality assessment and issue resolution A structured, systematic, disciplined approach to effective data gathering The book also contains real-world case studies to illustrate how companies across a broad range of sectors have employed data quality systems, whether or not they succeeded, and what lessons were learned. High-quality data increases value throughout the information supply chain, and the benefits extend to the client, employee, and shareholder. Competing with High Quality Data: Concepts, Tools and Techniques for Building a Successful Approach to Data Quality provides the information and guidance necessary to formulate and activate an effective data quality plan today.

The first book demonstrating how to apply the principles of social network analysis to managing complex projects This groundbreaking book gets project managers and students up to speed on state-of-the-art applications of social network analysis (SNA) for observing, analysing, and managing complex projects. Written by an expert at the leading edge of the SNA project management movement, it clearly demonstrates how the principles of social network analysis can be used to provide a smarter, more efficient, holistic approach to managing complex projects. Project managers, especially those tasked with managing large, complex construction and engineering projects, traditionally have relied upon analysis and decision-making based upon hierarchical structures and vaguely defined project systems, much of which is borrowed from historic scientific management approaches. However, it has become apparent that a more sophisticated methodology is required for observing project systems and managing relationships with today’s more knowledgeable and demanding clients. Social network analysis (SNA) provides just such an approach. Unfortunately, existing books on social network analysis are written primarily for sociologists and mathematicians, with little or no regard for the needs of project managers – until now. The first and only book of its kind, Managing Networks in Project-Based Organisations: Offers a framework and a fully-developed approach to applying SNA theory and methodologies to large, complex projects Describes highly effective strategies and techniques for managing the iterative and transient relationships between network-defining actor roles involved in the delivery of complex projects Uses numerous real-world examples and case studies of successful applications of SNA to large-scale construction and engineering projects around the world Draws on its author’s decades of experience managing complex projects for demanding clients, as well as his extensive academic research in Project Management Managing Networks in Project-Based Organisations is an important working resource for project management professionals and consultants, especially those serving the construction and engineering industries. It is also an excellent text/reference for postgraduate students of project management and supply chain management, as well as academic researchers of project management.

Best practices for picking up the pieces when projects fail There are plenty of books available offering best practices that help you keep your projects on track, but offer guidance on what to do when the worst has already happened. Some studies show that more than half of all large-scale project fail either fail completely, or at least miss targeted budget and scheduling goals. These failures cost organizations time, money, and labor. Project Recovery offers wise guidance and real-world best practices for saving failed projects and recovering as much value as possible from the wreckage. Since failing project cannot be managed using the same lifecycle phases employed with succeeding projects, most project management professionals are unprepared to tackle the challenge of project recovery. This book presents valuable case studies and a recovery project lifecycle to help project managers identify and respond effectively to a troubled project. Includes case studies and best practices for saving failing projects or recovering projects that have already failed Written by experience project manager Howard Kerzner, the author of Project Management Best Practices, Third Edition Features proven techniques for performing project health checks and determining the degree of failure and the recovery options available Includes a new recovery lifecycle that includes phases and checklists for turning around failing projects With comprehensive case studies, checklists, worksheets, and cross listings to the appropriate project management body of knowledge, Project Recovery offers a much needed lifeline for managers facing the specter of failure.

Set aside trends to focus on the fundamentals of great leadership Reframing Organizations provides time-tested guidance for more effective organizational leadership. Rooted in decades of social science research across multiple disciplines, Bolman and Deal's four-frame model has continued to evolve since its conception over 25 years ago; this new sixth edition has been updated to include coverage of cross-sector collaboration, generational differences, virtual environments, globalization, sustainability, and communication across cultures. The Instructor's guide has been expanded to provide additional tools for the classroom, including chapter summary tip sheets, mini-assessments, Bolman & Deal podcasts, and more. These recent revisions reflect the intersection of reader recommendations and the current leadership environment, resulting in a renewed practicality and even greater alignment with everyday application. Combining the latest research from organizational theory, organizational behavior, psychology, sociology, political science and more, the model detailed here provides real guidance for real leaders. Guide, motivate, and inspire your team's best performance as you learn to: Optimize group, team, and organizational structure Build a positive, collaborative dynamic across generations, teams, and sectors Understand power and conflict amidst the internal and external political landscape Shape your organization's culture and build a cohesive sense of spirit Bolman and Deal's four-frame model has withstood the test of time because it offers an accessible, compact, and powerful set of ideas for navigating complexity and turbulence. In today's business climate, leadership trends come and go; today's flash in the pan is tomorrow's obsolete strategy, but a leadership framework built on a solid foundation will serve your organization well no matter what the future holds. Reframing Organizations provides clear guidance and up-to-date insight for anyone facing the challenges of contemporary leadership.

The definitive guide to running productive meetings Facilitating With Ease! has become the go-to handbook for those who lead meetings, training, and other business gatherings. Packed with information, effective practices, and invaluable advice, this book is the comprehensive handbook for anyone who believes meetings should be productive, relevant, and as short as possible. Dozens of exercises, surveys, and checklists will help transform anyone into a skilled facilitator, and clear, actionable guidance makes implementation a breeze. This new fourth edition includes a new chapter on questioning, plus new material surrounding diversity, globalization, technology, feedback, distance teams, difficult executives, diverse locations, personal growth, meeting management, and much more. With in-depth, expert guidance from planning to closing, this book provides facilitators with an invaluable resource for learning or training. Before you run another meeting, discover the practices, processes, and techniques that turn you from a referee to an effective facilitator. This book provides a wealth of tools and insights that you can put into action today. Run productive meetings that get real results Keep discussions on track and facilitate the exchange of ideas Resolve conflict and deal with difficult individuals Train leaders and others to facilitate effectively Poorly-run meetings are an interruption in the day, and accomplish little other than putting everyone behind in their “real” work. On the other hand, a meeting run by an effective facilitator makes everyone’s job easier; decisions get made, strategies are improved, answers are given, and new ideas bubble to the surface. A productive meeting makes everyone happy, and results in real benefits that spread throughout the organization. Facilitating With Ease! is the skill-building guide to running great meetings with confidence and results.

AN ELEGANT FRAMEWORK FOR MORE EFFECTIVE LEADERSHIP Bolman and Deal’s four-frame model has been transforming business leadership for over 40 years. Using a multidisciplinary approach to management, this deceptively simple model offers a powerful set of tools for navigating complexity and turbulence; as the political and economic climate continues to evolve, this model has never been more relevant than today.  The Structural Frame  explores the convergence of organizational structure and function, and shows why social architecture must take environment into account. Case studies illustrate successful alignment in diverse organizations, and guidelines provide strategic insight for avoiding common pathologies and achieving the right fit. The Human Resource Frame  dissects the complex dynamics at the intersection of people and organizations and charts the leadership and human resource practices that build motivation and high performance.  The Political Frame  shows how competition, conflict, and the struggle for power and resources can be either a tool for growth or a toxic landmine for an individual or organization. Case studies show how both constructive and destructive practices influence social, political, and economic trends both within and beyond organizational boundaries. The Symbolic Frame  defines organizational culture, and delves into the emotional and existential underbelly of social life. It underscores the power of symbolic forms such as heroes, myths, and rituals in providing the glue that bonds social collectives together.  The  Seventh Edition  has been updated with new information on cross-sector collaboration, generational differences, virtual environments, globalization, cross-cultural communication, and more, with an expanded Instructor’s Guide that includes summaries, mini-assessments, videos, and extra resources.

From the Center for Creative Leadership's most popular and best known leadership program Leadership Development Program comes a book for anyone who wants to have a competitive edge in today's complex marketplace. Discovering the Leader in You shows what it looks like to fit in a leadership role and provides a system of self-discovery that allows for exploration into the roles within an organization. The book includes illustrative cases examples and puts the spotlight on the transition from «the decision to lead» to «how to implement the decision to lead.»

"This book is of the kind you always wanted but didn't think would or could ever exist: the universal field theory of problem solving." Tom Sommerlatte Typically today's tasks in management and consulting include project management, running workshops and strategic work – all complex activities, which require a multitude of skills and competencies. This standard work, which is also well accepted amongst consultants, gives you a reference or cookbook-style access to the most important tools, including a rating of each tool in terms of applicability, ease of use and effectiveness. In this considerably enlarged third edition, Nicolai Andler presents 152 of such tools, grouped into task-specific categories: Definition of a Situation/Problem – Information Gathering – Creativity – Information Consolidation – Goal Setting – Strategic, Technical and Organisational Analysis – Evaluation and Decision Making – Project Management. Checklists and Application Scenarios further enhance the use of this toolbox. Information provided by this book is: – comprehensive and sufficiently wide in scope, combined with a practical level of detail without being too academic – reliable and proven in numerous real implemented cases – easy to apply due to many different search options, checklists, application scenarios and guiding instructions. Written by a professional consultant, business analyst and business coach, this book is a unique reference work and guide for those wanting to learn about or who are active in the fields of consulting, project management and problem solving in general, both in business and engineering: business coaches and management trainers, workshop moderators, consultants and managers, project managers, lecturers and students.

Developing inner wisdom as a leadership strength Leading with Spirit, Presence, and Authenticity presents the perspectives of leaders, social scientists, and educators from around the world on the topic of developing inner wisdom. Structured around the notions of spirit, presence, and authenticity, the book encourages readers to reflect on their own lives as they read about their colleagues' diverse experiences, all in an effort to address difficult global systems challenges with a foundation of various wisdom lineages and practices. Each chapter is introduced by an editor with deep background experience in the topic at hand, and the book includes an examination of research on the essential nature of authenticity among leaders. Stories of leadership initiative from across nations illustrate the truly global nature of leadership inspiration, and accounts of teaching mindfulness, guiding leaders, and leading in the arts and humanities integrate critical theory with authentic leadership development. Topics include: Subtle interdependencies involved in modern leadership The contribution of sociological mindfulness to leadership education Authentic leadership as communicated through technology The role of spirit, and what the world needs from leaders A diverse mix of contributors, including a Sufi teacher, a social science journal editor, and a CEO, provide a truly inclusive examination of the ways a leader is defined by self and others. Leading with Spirit, Presence, and Authenticity, a volume in the International Leadership Series Building Leadership Bridges from the International Leadership Association, helps connect ways of researching, imagining, and experiencing leadership across cultures, over time, and around the world.

Covering leadership in the arts and humanities, this volume integrates critical theory with authentic leadership development, exploring the notion that leadership is both a discursive practice and a performative identity. Each year the International Leadership Association publishes a book that captures the best contemporary thinking about leadership from a diverse range of scholars, practitioners, and educators working in the field of leadership studies. In keeping with the mission of the ILA, the International Leadership Series Building Leadership Bridges connects ways of researching, imagining, and experiencing leadership across cultures, over time, and around the world. Praise for The Embodiment of Leadership «Read this book to experience an artistic and more robust sense of leadership; to rise to the challenge to gain alignment in mind, body, and spirit; and to heed the call to heal the shadows we as leaders sometimes cast over our collective humanity. Read this book to become more whole.» —Shann Ray Ferch, professor of leadership studies, Gonzaga University «For once leadership expertsconsider the mind-body problem from the perspective of the latter—the body. Those with an interest inhow the body is brought to bear on the exercise ofleadership would do wellto exploreThe Embodiment of Leadership.» —Barbara Kellerman, James MacGregor Burns Lecturer in Public Leadership, John F. Kennedy School of Government, Harvard University «The Embodiment of Leadership goes beyond the banal by using our body experiences as the point of departure in deciphering the leadership conundrum. Anyone interested in the study of leadership would do well to pay attention to this book.» —Manfred F. R. Kets de Vries, Distinguished Clinical Professor of Leadership and Organiza-tional Change, The Raoul de Vitry d'Avaucourt Chaired Professor of Leadership Development, INSEAD «Leadership is a social construction. The Embodiment of Leadership presents a multifaceted approach to understanding how we, as a society, define, create, and contend with leaders and leadership. Serious scholars and students of leadership need to read this.» —Ronald E. Riggio, Kravis Leadership Institute, Claremont McKenna College

The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.

Besch?digungen der Oberfl?che bis hin zu Glasbruch sind nicht immer einfach zu beurteilen. Ohne entsprechende Erfahrung ist eine sorgf?ltige, eindeutige Ursachenzuordnung nicht immer m?glich. Um die vorhandenen Erfahrungen auch anderen Glasfachleuten weiterzugeben, wurde dieses umfassende Buch ? Glasbesch?digungen und Glasbr?uch und deren Ursachen geschrieben, das weit ?ber das bisher Erarbeitete und Ver?ffentlichte hinausgeht. Innerhalb der 4., wesentlich erweiterten Auflage wurden ?ber 120 farbige Bilder zu Glassch?den und Oberfl?chenbesch?digungen aufgenommen. Das nunmehr vorliegende, umfassende Nachschlagewerk dient Glasfachleuten insbesondere zur · exakten Bestimmung der Ursachen f?r besch?digungen und Glasbruch, · korrekten Beurteilung und eindeutigen Zuordnung der Schadensursachen, · sicheren Anwendung der theoretischen Grundlagen in der Praxis. Das umfangreiche Bildmaterial des Autors und weiterer Sachverst?ndiger erm?glcht somit nicht nur eine genaue Beurteilung der Schadensursachen – dar?ber hinaus dient es zu einem besseren Verst?ndnis der Eigenschaften, Eigenarten und Schadensbilder von Glas.

In the second edition of the best-selling Becoming a Strategic Leader, Richard L. Hughes, Katherine Colarelli Beatty, and David L. Dinwoodie draw from the Center for Creative Leadership's (CCL) acclaimed Leading Strategically program to offer executives and managers a comprehensive approach to strategic leadership that reaches leaders at all levels of organizations. This thoroughly revised edition concentrates on practical tools for producing impact right away. The authors place special emphasis on three essential strategic components: discovering and prioritizing strategic drivers, which determine sustainability and competitiveness; leadership strategy, which ignites the connections between people critical to enacting the business strategy; and how to foster the individual and organizational learning that is foundational to sustained performance. The authors and other leadership development professionals have used the distinctive and systematic approach described in this book with great success in CCL's Leading Strategically program. The second edition also contains improved self-assessments that help to align the book's lessons learned with the program's current practices. Readers will find fresh suggestions about developing the individual, team, and organizational skills needed for institutions to become more adaptable, flexible, and resilient. These are critical strategic attributes in a time of ever more rapid change, greater uncertainty, and globalization.

Positive Psychology and Change explores how areas of positive psychology such as strengths, flow, and psychological capital can be applied to the everyday challenges of leading a dynamic and adaptive work community, and how collaborative group approaches to transformational change can be combined with a positive mindset to maintain optimism and motivation in an unpredictable working environment. Articulates a unique vision for organizational leadership in the 21st century that combines positive psychology, Appreciative Inquiry (AI), and collaborative group technologies Focuses on four specific co-creative approaches (Appreciative Inquiry, Open Space, World Caf? and SimuReal) and the ways in which they surpass traditional methods for organizational change Explains the latest theory, research, and practice, and translates it into concrete, actionable ideas for meeting the day-to-day challenges of effective and adaptive leadership and management Includes learning features such as boxed text, short case studies, stories, and cartoons

Es gibt viele Projekte, die nicht nur fur schlechtes Projektmanagement bekannt sind, sondern auch fur mangelhafte Information und Kommunikation – prominentestes Beispiel ist wohl der Flughafen Berlin Brandenburg. Tatsachlich ist aktive und reaktive Projekt-PR ein wichtiger Erfolgsfaktor im Projektmanagement, vollig unabhangig von der Gro?e des Projekts. Verantwortlich dafur ist der Projektmanager, gemeinsam mit allen, die Verantwortung fur die Planung, Finanzierung und Ausfuhrung eines Projekts tragen. Nur mittels regelma?iger effektiver und effizienter Information und Kommunikation konnen sie mehr Offenheit im Projektumfeld erreichen und das Vertrauen der Offentlichkeit und der Projektbeteiligten gewinnen. Damit das funktioniert, sind alle Beziehungen im Zusammenhang mit dem Projekt – zum Auftraggeber, den Stakeholdern, Mitarbeitern, Lieferanten, Partnern und selbstverstandlich zur Offentlichkeit – immer wieder umfassend zu analysieren, fortwahrend zu verbessern und bei Bedarf neu zu gestalten. Das Buch beschreibt das ganzheitliche Beziehungsmanagement im Rahmen von Projekten und erlautert, warum Projektmanager ihr Projekt auch vermarkten und verkaufen mussen und wie sie damit einen wesentlichen Beitrag fur das Image des Projekts und ihres Unternehmens oder ihrer Organisation leisten. Der Autor beginnt bei der Konzeption der PR-Arbeit, zeigt die Bedeutung der PR in Bezug auf den Kunden, beschreibt die betreffenden Verantwortlichkeiten im Projekt sowie die klassische Medienarbeit in Presse, Rundfunk und Fernsehen und schlie?t mit Content-Strategien, dem Einsatz von Social Media im Rahmen der Projekt-PR sowie praktischen Checklisten..

Directors: Improve Board Performance The Director's Manual: A Framework for Board Governance offers current and aspiring board members essential up-to-date governance guidance that blends rigorous research-based information with the wisdom found only through practical, direct experience. The book's flexible approach to solving governance issues reflects the authors' belief that no two boards and the cultural dynamics that drive them are the same. As such, the advice offered reflects recognizable leadership dynamics and real world, relevant organizational situations. The book's two authors, Peter C. Browning, an experienced CEO and member of numerous boards and William L. Sparks, a respected organizational researcher, combine their individual experiences and talents to create a book that is both innovative and applicable to directors in any industry sector. Specific best practice guidance is designed to help board members and their directors understand the unique strengths and challenges of their own board while at the same time provide targeted information that drives needed improvements in board performance and efficiency. Specifically, this book will help board members: Explore practical advice on key issues, including selection, meeting schedules, and director succession Consider board performance from multiple perspectives, including cultural and group dynamics Discover how to effectively manage classic problems that arise when making decisions as a group Access a comprehensive set of assessment questions to test and reinforce your knowledge The Director's Manual: A Framework for Board Governance offers practical advice to guide you as you lead your organization's board.

Mindfulness-Based Strategic Awareness Training: A Complete Program for Leaders and Individuals is the first book to link mindfulness training and positive psychology to the leadership, strategy and management issues faced by individuals and organizations. Sets out a complete program in Mindfulness-based Strategic Awareness Training (MBSAT), a new form of strengths-based business mindfulness training which enhances participants’ ability to perceive opportunities, adapt and grow Draws on research from neuroscience, positive psychology, behavioural finance and management to show how leaders, managers and individuals can build and maintain more resonant relationships and adapt to constant change Includes real-life vignettes, specific instructions and a wealth of resources designed to guide experiential learning including background information, exercises, guidelines, hand-outs, graphics, and guided audio meditations Mindfulness training is increasingly used in organizational contexts – the author is a pioneer in designing and delivering training that applies mindfulness and positive psychology to the strategic challenges of management and business Reviews by Experts This book is important for all who seek to lead organizations, showing how mindfulness can be combined with the findings from positive psychology for the benefit of all. The book is not just good theory. It also provides a step-by-step practical program to cultivate a balance between motivation for outcomes on the one hand, and compassion toward self and others on the other. Here are skills that can be learned; skills that can truly inspire and sustain wise leadership. —Mark Williams, Emeritus Professor of Clinical Psychology, University of Oxford, was also the Founding Director of the Oxford Mindfulness Centre. Now Senior Research Fellow at the Department of Psychiatry of Oxford University. Author of «Mindfulness: An Eight week Plan for Finding Peace in a Frantic World», Co-author with Zindel V. Segal and John Teasdale of «Mindfulness-Based Cognitive Therapy for Depression» and author and co-author of a series other standard works in the field of mindfulness In today's disruptive times, it is happy and loyal customers that count. This rich and practical book provides an exceptionally smart learning tool to help consumers make mindful decisions that lead to happiness. And for any leader and manager it is a key reading for making wise business and marketing decisions that create value.—Bernd Schmitt, Ph.D., Professor, Columbia Business School, New York. Author of «Experiential Marketing: How to Get Consumers to Sense, Fell, Think and Act, Relate to your Company and Brands.» and «Happy Customers Everywhere: How Your Business Can Profit from the Insights of Positive Psychology.» Juan Humberto Young is the first to integrate positive psychology and mindfulness with a results-oriented focus on business strategy. In today's ever-changing organizations, leaders need clarity and flexibility to adapt and succeed. Built on leading-edge science, this book offers a step-by-step program that will light your path not only to greater strategic awareness but also to greater well-being.—Barbara L. Fredrickson, Ph.D., Kenan, Distinguished Professor of Psychology and Neuroscience, University of North Carolina at Chapel Hill. Author of the two bestsellers «Positivity: Top-Notch Research Reveals the Upward Spiral That Will Change Your Life.» and «Love 2.0: Finding Happiness and Health in Moments of Connection». Juan Humberto Young integrates mindfulness practices, positive psychology, and extensive business experience to design a practical training program that improves personal and professional decision-making. This book offers tools to make decisions that increase subjective

Change minds, guide opinions, and shape emotions with the power of effective influence Exercising Influence is your guide to accomplishing more with less effort. Demystifying the process of influencing others, this book shows you how to develop effective influence behaviors, plan an influence approach, set goals, resolve problems, and build better relationships. Revised and expanded to provide more actionable advice across industries and sectors, this third edition has updated examples and resources and features all-new chapters on influencing through social media, influencing your team, and applying research findings of neuroscience, and behavioral economics.. You'll create work, family, and community relationships that are more mutually rewarding as you apply a practical, real-world model for developing this seldom-taught skill. Influence is a skillset that everyone needs, yet the necessary techniques and fundamentals are rarely made explicit and shared. This book is a vital resource for anyone who wants to achieve better outcomes at work, at home, or in the world at large, helping you make important things happen and create relationships that matter. Develop a strategic and tactical approach to influence that gets results. Resolve problems and conflicts, and build more balanced relationships. Do more with less, increase your impact on others, and take greater charge of your life. Take advantage of new methodologies that build your skills as an influencer. Influence is a timeless topic for business leaders and others in positions of power, but the world has evolved to the point where everyone needs these skills. No matter your job, role, rank, or function, if you want to get things done you need to know how to influence up, down, across, and outside the organization. With improved skills, you can steer opinions, impact decisions, and sway the undecided. If you're ready to see what you're capable of, Exercising Influence will show you how to take charge of your professional and personal life in a powerful, ethical, and productive way. http://www.wiley.com/WileyCDA/WileyTitle/productCd-1119071585.html

2020 has been a challenging year worldwide for many businesses and we have not come out of that phase entirely in 2021. At the same time, we witnessed the acceleration of Cloud led Digital Transformation, changing the ways we work, communicate, collaborate, and share our workspace and creating a globally accepted new normal. More than ever before, senior management and leadership teams need to identify a rigorous approach, drive competitive advantage for their business, create value addition, and become more effective in this work from home, zoom-based collaboration and still achieve our business metrics, which have also naturally evolved due to the global pandemic. Effective disruption is dependent on fast universal adoption, then only it will be real and the transformation will be effective. Understanding the key drivers of change, leveraging the powerful capabilities from technologies with a collaborative platform can aid an organization to prepare for digital transformation. Building a Digital Future provides a clearly defined roadmap for executing this change. Based on their industry experience of leading and implementing digital transformation globally, authors Lipi Sarkar and Vinnie Bansal distil proven ideas, creating a blueprint of powerful and workable frameworks for executing a successful digital transformation with Dynamics 365 and accelerating businesses during a global pandemic. Each chapter of the book is curated with best practices, real life examples, pitfalls to avoid, and salient points to remember. This book enables organizations to truly embrace the benefits of digital transformation by anchoring Microsoft Dynamics 365 and Power Platform at the core of their business. The frameworks, examples and customer stories in the book revolves around how it drives faster disruption, enhances customer experiences, empowers overworked business users. The real-life customer stories across various sectors and countries (namely Virgin Atlantic, Etihad Airways, G&J Pepsi-Cola Bottlers, Breville, Heathrow Airport, Hickory Farms, Ste Michelle Wines and many more) brings an idea of key business challenges and the solutions implemented to address them. Building a Digital Future is written for C-suite stakeholders, senior management, Programme Directors or Managers, Implementation Consultants, and Business Managers who are considering a Digital Transformation to improve efficiencies across the business of finance and operation, supply chain, retail, and customer relationship management–sales, marketing, or services. This book covers Digital Transformation with the powerful technology platform Microsoft Dynamics 365 which offers process capabilities across all business areas, provides powerful tools to automate time-consuming tasks, and drives innovation and improvements through an evergreen system post implementation. The concepts of digital transformation are laid out and take you through a step-by-step transformation journey, highlighting any pitfall that you need to be aware of. Many Dynamics 365 books offer advice for implementation or mastering the system, but Building a Digital Future is the first complete playbook of how businesses can transform to thrive in the digital age. Building a Digital Future is the must-have guide to help your Dynamics 365 program.

Die meisten Menschen werden aufgrund ihrer Sachkompetenz zu Fuhrungskraften oder weil sie ein eigenes Unternehmen grunden; bei ihrer Fuhrungsaufgabe sind sie in der Regel auf sich allein gestellt. Mit diesem Buch konnen Fuhrungskrafte und Unternehmer Fuhrungskompetenz aufbauen und weiterentwickeln. Sie konnen damit ihr Verhalten als Fuhrungskraft reflektieren und effizient so verbessern, dass die Mitarbeiter sich gerne fur das Unternehmen und dessen Erfolg einsetzen. Alle wesentlichen Aspekte von Fuhrungskompetenz sind leicht lesbar, umfassend und gleichzeitig ohne Informationsballast dargestellt. Durch zahlreiche Beispiele aus der Praxis wird das Wissen konkretisiert und leicht anwendbar. Dieses Buch resultiert aus dem Systemtraining Fuhrung des Weissman Instituts. Teilnehmer aus mehr als 1000 Unternehmen profitieren in der taglichen Praxis vom Konzept dieses Trainings und seinen Inhalten, viele der wertvollen Tipps sind sofort umsetzbar. Fuhrungstalenten liefert das Buch eine solide Grundlage fur ihre kunftige Arbeit.

Essential, practical tools for implementing evidence-based leadership development The Leadership Challenge Workbook offers practical tools for applying The Five Practices of Exemplary Leadership® in real-life business situations. As the companion to The Leadership Challenge, this workbook provides essential hands-on guidance for planning, implementation, people-management, and more. This new revised third edition has been updated to match The Leadership Challenge Sixth Edition text. It includes easy-to-use worksheets to simplify planning and collectively assemble into a clear blueprint for moving forward. By focusing on the notion of leadership development as a journey rather than an event, this interactive guide provides critical insight through a proven, systematic process. Implementing big ideas requires skillful change leadership—and any successful, sustainable change begins with thorough, practical planning. This workbook helps you map out a plan and put it into action, with tools that help clarify your thinking and translate your big ideas into concrete strategies. Streamline planning with practical, efficient worksheets Assemble a blueprint for effectively implementing your ideas Improve communication, strengthen commitment, and build trust Adopt a systematic approach to leadership to continue producing exemplary results The Five Practices of Exemplary Leadership is a proven model backed by decades of research and data from over 4 million individuals. It is proven, practical, and evidence-based, and has helped leaders from around the globe improve their organizations' performance. With the need for quality leadership development at an all-time high, real-world application of proven models becomes critical; The Leadership Challenge Workbook gives you the hands-on tools you need to more effectively implement a robust, systematic approach.

"…a bright gem of a book." —JIM KOUZES & BARRY POSNER, authors of the best-selling The Leadership Challenge® Praise for The Work of Leaders «The Work of Leaders is a bright gem of a book. In a crystal clear and to-the-point style, the authors make leadership instantly accessible with a memorable model, rock solid fundamentals, original research, compelling stories, and highly practical tips for putting the principles to immediate use. There are invaluable lessons on every page, and you'll enjoy discovering each one. We highly recommend The Work of Leaders to anyone who aspires to make extraordinary things happen in organizations.» —JIM KOUZES & BARRY POSNER, authors of the bestselling The Leadership Challenge® «Clear, distinctive, intuitive, and deeply researched, The Work of Leaders gives every reader not only several 'a-ha!' moments, but smart, meaningful suggestions for changing the way we all lead.» —ELAINE BIECH, author of The Business of Consulting «The authors have indeed done their homework! Their combined expertise and engaging writing gives their readers a one-stop shop for understanding and improving the way we lead. Bravo!» —BEVERLY KAYE, coauthor of Love 'Em or Lose 'Em «The Work of Leaders shows you how to create a thriving organization by setting a vision and then collaborating with your people to guide your company to success. It is the strategic tool you need to move your business forward, with imaginative writing and a practical approach you can use right away.» —TOM MCKEE, CEO, The Ken Blanchard Companies «Anyone who is in a leadership position or is responsible for evaluating leaders should make this book a must-read. Collectively, the book's authors are unique in their knowledge, background and ability, which is what distinguishes this great piece of work from others of its kind.» —SIDNEY FELTENSTEIN, former CEO, Yorkshire Global Restaurants

Intuition war die h?chste Kunst der Samurai. Intuition ist auch die h?chste Kunst im Management. Viele erfolgreiche japanische Konzerne der ­Gegenwart haben ihren Ursprung in Samurai-Familien. Der wirtschaftliche Aufstieg Japans nach dem Zweiten Weltkrieg wird nachweislich dem Geist und den gelebten Werten der Samurai zugeschrieben. Werte wie Ehre, Respekt, Mut, Entschlossenheit, H?flichkeit und Intuition haben den Samurai h?chstes gesellschaftliches Ansehen ?ber Jahrhunderte verliehen. Der Samurai Manager® l?ftet das Geheimnis dieses Erfolgs und transportiert dieses Wissen in das moderne Management. Der Unternehmensberater und Managementtrainer Reinhard Lindner bietet – ausgehend von den Prinzipien der japanischen Kampfkunst Budo – sofort umsetzbare, praktische Tipps f?r mehr Erfolg auf den Spuren der Samurai und stellt deren Prinzipien und ihre Bedeutung f?r das heutige westliche Berufs- und Wirtschaftsleben ins Zentrum seiner Ausf?hrungen.

Ein Projektleiter muss nicht nur Methoden und Prozesse beherrschen, sondern daruber hinaus eine hohe Kompetenz im Umgang mit unerwarteten, neuen und kritischen Situationen besitzen. Uber diese Herausforderungen geht es in diesem Buch: uber die Lust am Projekt und die Kreativitat, die notig ist, um Projekte zu fuhren und zu einem guten Abschluss zu bringen. Erfahrene Projektmanager berichten von spannenden Aufgaben in verschiedensten Landern, aus ihrem taglichen Leben als Projektmanager und uber ihre personlichen Erfahrungen und Lerneffekte. Leser erleben die Faszination des Berufsbilds «Projektmanager», das auch bedeutet, sich immer wieder auf neue Anforderungen einzulassen. Sie bekommen Ideen, wie menschliche, kulturelle, organisatorische, finanzielle, burokratische oder andere Hurden uberwunden werden konnen. Nicht nur die klassischen Projektmanager – Ingenieure und Kaufleute -, sondern auch Juristen oder Wirtschaftsingenieure, die in Projekten arbeiten oder sich fur die Projektarbeit interessieren, erhalten mit diesem Buch Inspiration, wie sich personliches Engagement und fachliche, organisatorische und soziale Kompetenzen zu einem einzigartigen Beruf verbinden lassen.

Die Zukunft der Arbeit erreichte uns fr?her als erwartet. Beschleunigt durch Covid-19 entstand ein dringender Bedarf an neuen Denkweisen, neuen Strategien – und vor allem an einem vertrauensw?rdigen Leitfaden, der uns auf dieser Reise begleitet. So eine Hilfe bietet Jeff Schwartz in seinem Buch. Als Gr?ndungspartner der Deloitte-Consulting-Praxis «Future of Work» liefert Schwartz Klarheit, Humor, Weisheit und praktische Ratschl?ge f?r die Zukunft der Arbeit, ein Thema, das leider oft von Fehlinformationen, Angst und Verwirrung gepr?gt und umgeben ist. Mit einem grundlegenden Glauben an die Kraft menschlicher Innovation und Kreativit?t pr?sentiert Schwartz die Schl?sselthemen, kritischen Entscheidungen und potenziellen Fallstricke, die auf jedermanns Radar sein m?ssen.

 – Wenn Sie bef?rchten, dass Roboter Ihnen in Zukunft Ihre Arbeit wegnehmen k?nnten, werden Sie sich durch die realistische Perspektive, die faktenbasierten Erkenntnisse und die praktischen Schritte, die Schwartz anbietet, beruhigt f?hlen.
 – Wenn Sie sich nicht sicher sind, wie Sie sich ?berhaupt vorbereiten sollen, folgen Sie seinen besonnenen Ratschl?gen und einfach zu befolgenden Aktionspl?nen.
 – Wenn Sie sich als F?hrungskraft in der Zwickm?hle zwischen Durchhalteverm?gen und Nachdenken ?ber die n?chsten Schritte befinden, werden Sie das Buch zu sch?tzen wissen.
 – Wenn Sie sich fragen, wie Covid-19 die Art und Weise und den Ort Ihrer Arbeit ver?ndern wird, dann lesen Sie dieses Buch.
Geschrieben in einem Gespr?chsstil von Schwartz mit Suzanne Riss, einer preisgekr?nten Journalistin und Buchautorin, bietet «Arbeit im Wandel» eine willkommene Alternative zu B?chern ?ber das Thema, denen es an einer breiten Perspektive fehlt oder die sich eher mit den Problemen besch?ftigen als L?sungen anzubieten. Top-aktuell und aufschlussreich enth?lt das Buch die Auswirkungen von Covid-19 auf unsere gegenw?rtige und zuk?nftige Arbeit. Interviews mit f?hrenden Denkern ?ber die Zukunft der Arbeit bieten zus?tzliche Perspektiven und Orientierungshilfen. Karikaturen, die der f?hrende Illustrator Tom Fishburne f?r das Buch erstellt hat, lassen die Reise des Lesers und die komplexen Fragen rund um das Thema lebendig werden.

Ist «Chefsein» ?berhaupt noch erstrebenswert? Patrick Freudiger sagt: Ja! Denn die simple Tatsache, dass das Verhalten des Chefs die gef?hrten Mitarbeiter zu H?chstleistungen anspornen aber auch zu einer demotivierten Arbeitshaltung f?hren kann, hat nach wie vor G?ltigkeit. Dennoch f?hlen sich manche Chefs ausgebrannt, unmotiviert und fragen sich, ob sie wirklich noch weiter als F?hrungskraft t?tig sein wollen.
Hier tut es Not, sein F?hrungsverhalten nachhaltig radikal zu ver?ndern und wieder Leidenschaft am Job zu entwickeln. Doch wie gelingt das? Zu dieser Kernfrage liefert der Autor konkrete praktische Handlungsempfehlungen, die auf den neuesten wissenschaftlichen Erkenntnissen basieren und bei disziplinierter Anwendung zu ausgezeichneten Ergebnissen f?hren. Mit dem Resultat: «Chef SEIN macht Spa?» und «einen Chef zu HABEN, macht auch Spa?».
Dieses Buch gibt dem Leser Instrumente an die Hand, die ihm helfen, sich als F?hrungskraft auf individueller und organisatorischer Ebene neu zu entdecken. Wer bereit ist, den Weg einer Verhaltens?nderung zu gehen, wer sich nicht scheut, sich aus der Komfortzone herauszubewegen, wer mutig genug ist, sich selbst zu begegnen, der bekommt mit diesem Buch eine Werkzeugkiste der Extraklasse an die Hand, die ihn sein Leben lang auf seinem Weg der F?hrung verl?sslich zur Seite steht. Das Buch bietet dem Leser die Chance, sich hinsichtlich seines F?hrungsverhaltens neu zu programmieren. Das bedeutet, die Schw?chen seines bisherigen F?hrungsverhalten radikal zu verbessern und sich mit einem authentischen F?hrungsstil als F?hrungskraft neu zu positionieren.

Pr?gnanter, leicht verst?ndlicher Leitfaden ?ber die Grundlagen guter F?hrung!

Unabh?ngig davon, ob Sie neu in Ihrer Rolle als F?hrungskraft sind oder ?ber jahrelange Erfahrung verf?gen, bietet dieses Handbuch f?r vielbesch?ftigte F?hrungskr?fte eine schnelle und einfache Ressource, die mit den «How-to»-Strategien gef?llt ist, die sofort in die Tat umgesetzt werden k?nnen. Die Inhalte des Buches sind f?r hart arbeitende F?hrungskr?fte gedacht, die wenig Zeit haben und nach einem Leitfaden suchen, um die Basics richtig zu machen und die kleinen Dinge zu unternehmen, die schlussendlich eine gro?e Auswirkung auf die Gesamtleistung haben k?nnen. Jedes Kapitel des Handbuchs ist mit eigenst?ndigen Best Practices, Tools, Tipps und Methoden gef?llt, um Mitarbeiter einzubeziehen, Unternehmenskulturen neu zu beleben, Kunden zu begeistern und Hochleistungsunternehmen aufzubauen.
Das Handbuch wurde von dem Unternehmer, Vision?r und Wall-Street-Journal-Bestsellerautor Quint Studer verfasst und st?tzt sich auf seine ?ber 30-j?hrige Erfahrung in der Beratung von Organisationen aller Gr??en und F?hrungspers?nlichkeiten auf allen Ebenen beim Erreichen von Spitzenleistungen. Das Buch enth?lt die Ans?tze, die sich immer wieder als erfolgreich erwiesen haben.
Studer erforscht die wichtigsten F?hrungsqualit?ten und -verhaltensweisen, die hervorragende F?hrungskr?fte in der Regel besitzen. Die Entwicklung und Verfeinerung dieser F?higkeiten geben jeder F?hrungskraft die F?higkeit, die Beste zu sein, die sie sein kann. Der Autor zeigt auch auf, was F?hrungskr?fte ben?tigen, um die Leistung ihrer Mitarbeiter zu optimieren. Versierte F?hrungskr?fte schaffen Umgebungen, in denen Menschen wachsen und gedeihen k?nnen und in denen sie einen starken Sinn finden. F?hrungskr?fte, die eine positive, engagierte und produktive Arbeitsplatzkultur entwickeln, geben ihren einzelnen Mitarbeitern und Teammitgliedern die M?glichkeit, wie nie zuvor zu gl?nzen.

Agile is broken. Most Agile transformations struggle. According to an Allied Market Research study, «3% of respondents stated the failure of agile implementation in their organizations.» The problems with Agile start at the top of most organizations with executive leadership not getting what agile is or even knowing the difference between success and failure in agile. Agile transformation is a journey, and most of that journey consists of people learning and trying new approaches in their own work. An agile organization can make use of coaches and training to improve their chances of success. But even then, failure remains because many Agile ideas are oversimplifications or interpreted in an extreme way, and many elements essential for success are missing. Coupled with other ideas that have been dogmatically forced on teams, such as «agile team rooms», and «an overall inertia and resistance to change in the Agile community,» the Agile movement is ripe for change since its birth twenty years ago. "Agile 2" represents the work of fifteen experienced Agile experts, distilled into Agile 2: The Next Iteration of Agile by seven members of the team. Agile 2 values these pairs of attributes when properly balanced: thoughtfulness and prescription; outcomes and outputs, individuals and teams; business and technical understanding; individual empowerment and good leadership; adaptability and planning. With a new set of Agile principles to take Agile forward over the next 20 years, Agile 2 is applicable beyond software and hardware to all parts of an agile organization including «Agile HR», «Agile Finance», and so on. Like the original «Agile», «Agile 2», is just a set of ideas – powerful ideas. To undertake any endeavor, a single set of ideas is not enough. But a single set of ideas can be a powerful guide.

You know how to practice medicine. Now learn how to lead with this insightful resource from one of medicine’s most accomplished leaders. In  Physician Leadership , renowned medical leader Dr. Karen J. Nichols delivers a concise guide for busy physicians doing their best to successfully lead people and organizations. The book covers foundational leadership essentials that every physician needs to master to transform themselves from a highly motivated novice leader into an effective, skilled, and productive leader. Each chapter offers readers a summary of the crucial points found within, sample questions, exercises, and a bibliography of the relevant academic literature for further study. Ideal for doctors who don’t have the time to peruse an unwieldy collection of the latest research and thought on organizational leadership, or to take a multi-day course on effective leadership,  Physician Leadership  distills the author’s extensive research and personal experience into a short and practical handbook. Physician Leadership  provides actionable, real-world advice for practicing and aspiring physicians: A thorough introduction to personal approach and style when interacting with patients, managers, boards, and committees An exploration of how to employ the principles of effective communication to achieve desired results and practical techniques for implementing those principles Practical discussions of the role that perspectives play in shaping an organization’s culture and how those perspectives affect leadership efficacy In-depth examinations of approaches to decision-making that get buy-in from others and achieve results Perfect for doctors stepping into a leadership role for the first time,  Physician Leadership  also belongs on the bookshelves of experienced physician leaders seeking to improve their leadership abilities and improve the results of their organizations.

It's time the business world got the actionable, impactful, no-cost strategies needed to increase diversity and inclusion in the workplace  Many white leaders want to create change but don't know how to do so appropriately and effectively. How do you know where the blind spots are that can create obstacles for people of color? Your intentions may be sincere and heartfelt, but intentions aren't enough.  In  It's Time to Talk about Race at Work , acclaimed speaker and bestselling author Kelly McDonald delivers a much-needed roadmap for businesspeople. This book will help you successfully create a fair and equitable workplace that recognizes diverse talent and fosters productive and constructive conversations in your organization. It's Time to Talk about Race at Work does not approach diversity from the standpoint of social activism or an HR perspective. Instead, this book shows you exactly what to do and how to do it so that you can make real progress on diversity and inclusion, regardless of the size of your organization. The author's clear, real talk style makes it easy to learn:  The costs and risks you're incurring if your organization lacks diversity How people who don't consider themselves to be racist may still have diversity blind spots How to start the hard conversations you may not know how to approach The STARTING Method—an eight-step framework that shows you how to ensure your diversity and inclusion efforts are effective How to recognize the excuses people use to avoid taking action on diversity and inclusion How to address the issues and comments that come up when employees feel nervous, resentful, or uncomfortable as you make headway on diversity in your organization Perfect for executives, managers, and leaders in organizations of all types and sizes,  It's Time to Talk about Race at Work  is also for employees who want to improve their organization by leading by example.

Noted CEOs, academics, and military personnel share their experience as visionary leaders The Vision Code explores the concept of «vision» and leadership. The book reveals the secrets of building and executing a strong vision within any organization. Oleg Konovalov—an acclaimed global thought leader—draws together in one volume in-depth interviews with nineteen extraordinary global visionaries that represent a variety of industries and organizations. These leaders explain why a vision is needed, how to implement it, how to communicate a vision effectively, and how to live by it with integrity. As Konovalov explains, vision is a key leadership skill that can be developed as a practical business tool for leading a company today and into the future. The stories of the nineteen leaders reveal how to develop a compelling vision and follow through with the vision in order to inspire an entire workforce. When a leader taps into the power of «vision,» he or she creates a more meaningful business experience and ultimately, a better life. This compelling book: Offers a guide for making the concept of vision a reality Provides the information needed to develop a clear and persuasive vision Contains an accessible guide to a much-needed skill Includes interviews with Marshall Goldsmith (#1 Leadership Thinker), Martin Lindstrom (#1 Branding Expert), Garry Ridge (Chairman and CEO of WD-40 Company) and many others Written for leaders at all levels in organizations and industries of any type The Vision Code is a must-have book for anyone who wants to develop the skill to become a visionary leader.

A science-based leadership framework for building capacity and overcoming exhaustion in today’s complex world  Epidemic Leadership  introduces an adaptive leadership approach designed to help you (and your followers) thrive and influence in today’s complex age. This book provides a how-to methodology for simply and practically putting the principles of epidemic phenomena into successful practice. By understanding their function in adaptive systems and applying their organizing principles to daily work, you can lead more effectively for greater results, more agile responsiveness, and deeper vitality. Epidemic Leadership  synthesizes science, stories of leadership experience, and practical technique to shape the challenge of “leading in complex environments” into a compelling field guide for leaders who seek to improve results and contribute to a healthier world. You will be inspired, challenged, and practically equipped to begin a journey toward exponential positive impact in this pivotal era.  Discover a novel leadership approach that’s particularly applicable to tackling the big problems in your workplace and world Realize better performance and enhance your ability to create results sooner and more sustainably, across a wider array of processes and topics Restore vitality in yourself and those you lead, for renewed hope, enthusiasm and engagement Companies and institutions will benefit from the deep capacities  Epidemic Leadership  builds. For leaders who struggle to find enough time and energy to create the impact they seek, this book offers a unique path for our challenging times.

Own your choices and discover the true meaning of accountability  The implementation of true, organization-wide accountability has the potential to transform your firm’s—and your personal—performance. Unfortunately, the word “accountability” often has negative connotations, including blame, fear, and conflict.  In Uncommon Accountability,  best-selling authors and leadership strategists Brian Moran and Michael Lennington compellingly argue for a positive and affirming conception of accountability—one that stands for personal ownership of one’s goals, actions, and progress.  The authors show you how to harness the power of accountability, with all of its built-in potential to enable growth and learning, improve well-being, reduce stress, and drive results. You’ll also learn to:  Manage negative consequences by “holding others capable” and stop playing the blame game Shift your thinking to take real advantage of simple behavior changes that improve results and engagement Emphasize the power and importance of personal choice in every interaction Containing real-world case studies that show you how to apply the principles contained within to your own circumstances, Uncommon Accountability  is the perfect tool to unlock the potential of your team members.

A timely and hands-on resource informed by lessons learned from Fortune 500 CEOs and executives Leading at a Distance provides executives with the necessary skills to successfully lead in the new virtual workplace, backed by the research and expertise of global leadership firm Spencer Stuart. Although working remotely is not new, the global pandemic has placed virtual work at the center of everyday life. And it has thrust workforce strategies to the core of business operations globally. As the shift towards large-scale virtual work continues to grow and become a permanent fixture—by some estimates, 30% of the workforce will be working virtually – leaders must understand how to build virtual work environments that foster connected, engaged, and high-performing teams. Although some forward-thinking companies and not-for-profit organizations have made significant investments in technology and virtual collaboration, many others have simply joined the “Zoom culture” without fully appreciating what it takes to operate effectively at a distance on a sustained basis. Leading at a Distance is a timely, research-based, and highly practical guide for developing and implementing strategies for conducting high-impact virtual work, building trust, and enhancing team unity. Designed to help leaders shape organizational culture remotely, this must-have resource demonstrates how to conduct virtual onboarding for senior leaders, build top teams from a distance, manage accountability in the new virtual environment, and much more. A hands-on toolkit filled with compelling examples, expert insights, and invaluable advice, this book: Provides clear guidance on establishing effective leadership in the virtual workplace Offers practical approaches for establishing strong relationships, increasing employee engagement, and coaching from a distance Addresses ways to keep geographically dispersed team members aligned and accountable Illustrates creative ideas for boosting team morale Features an overview of the unique challenges facing leaders in the virtual workplace Discusses often-overlooked topics such as virtual hiring and onboarding Leveraging the authors' in-depth research and consulting experience, Leading at a Distance is required reading for anyone needing to adapt to a virtual way of working and develop their virtual leadership skills to maximize organizational effectiveness and performance.

On-going coaching and development that can be a “game changer” for all employees! All great coaches know how to ask good open-ended questions and how to give effective feedback. They keep a balanced and honest perspective that separates the person from the problem or issue; coaching to leverage their unique strengths and helping them improve weaknesses with a mindset focused on continuous improvement. This ongoing coaching and development can be a “game changer” for all people and teams with access to it. But what about the teams and players that aren’t empowered—or even allowed—to expand their roles? Or the team members whose careers don’t inspire or play to their natural gifts, talents, and strengths? It’s painful for any organization or manager when people on their team aren’t given the tools to succeed; and more painful still when the team member doesn’t yet realize it. But by coaching through leadership, any manager of any organization can create a supportive structure that helps assign the right roles, resources, tools, and career opportunities that will best leverage their strengths. Determines coachability and readiness for employee change and improvement Builds awareness to deal with the right issues, challenges, and opportunities Offers leaders/managers the tools to help a performer leverage their greatest gifts, talents, and strengths Allows for dialogue and tactics to close gaps in experience, communication styles, and personality Guides managers in how to have dialogue around difficult and important issues with their employees Includes coaching principles, practices, and tools with practical, real-world examples Offers strategies and tools to help employees become more motivated for effective change, action, and accountability Each chapter includes a series of powerful and provocative coaching questions for any leader or manager to use immediately in the workplace.

Proven methods to push your organization to its maximum potential with responsible leadership Accountable Leaders is the real-world guide to propelling your business to extraordinary levels of performance and achievement. Leadership accountability is a major issue in organizations around the globe. Research has shown that teams and individual employees are overwhelmingly dissatisfied with the degree of accountability demonstrated by their leaders. Effective teams need responsible and accountable leaders—the solution seems simple. Yet, thousands of businesses are struggling with mediocre performance and widening gaps in leadership. This essential resource provides practical and no-nonsense strategies to transform any organization into a cohesive, highly motivated culture of accountable leaders and fully committed teams. Bestselling author Dr. Vince Molinaro shares his proven methods of optimal leadership accountability, providing a step-by-step blueprint for leaders in any organization. Developed from years of experience helping Fortune 500 companies build strong leaders and effective teams, this book will enable you to: Build strong leadership accountability to leverage competitive advantage, increase team performance, and close the leadership gap in your organization Understand why gaps in leadership occur and recognize accountability issues in your own organization Develop an effective strategy to instill a culture of accountability and responsibility in your business Identify and implement organizational practices that encourage accountable leadership throughout your management structure Accountable Leaders  is a vital guide for anyone who leads a team: from managers and supervisors, to CEOs and CHROs. This invaluable guide will provide the tools and knowledge to take you and your organization to incredible levels of performance and achievement.

Неожиданность и масштабность кризиса подвергают большой опасности компании, которые не действуют быстро и решительно. Серьезность кризиса требует понимания его причин, тщательного анализа конкретной ситуации, решительных действий и оперативного мониторинга результатов. В этой книге содержатся практические советы по всем этим аспектам. Для преодоления кризиса нельзя ограничиться массовыми увольнениями и снижением цен. По мнению автора, нужно перейти к активным действиям в области продаж и дохода, чтобы смягчить пагубные последствия кризиса и обеспечить выживание компаний. Разразившийся кризис – это кризис продаж и прибыли, а не кризис расходов. Товары и услуги перестали покупать. Люди боятся тратить наличность. Почему это происходит? Проанализировав макроэкономические аспекты кризиса, автор разработал 33 эффективных решения, касающихся конкретных вопросов бизнеса. Эти практические решения можно быстро реализовать, перейдя к активным продажам, чтобы смягчить последствия кризиса для своей компании. Хэмен Саймон входит в пятерку самых авторитетных специалистов в области менеджмента наравне с Питером Друкером, Фредмундом Маликом, Майклом Портером и Филиппом Котлером. В этой книге собраны эффективные решения для компаний, предпринимателей, менеджеров и сотрудников.

В учебнике подробно рассмотрены методология управления качеством, общесистемные принципы, процессный подход к построению бизнес-процессов и их улучшению. Учебные материалы базируются на глубоком анализе теории и практики зарубежного и отечественного опыта управления качеством. Авторами проведен тщательный анализ теории и практики управления качеством на современном этапе, выбрана оптимальная модель системы менеджмента качества (СМК), построенная на основополагающих принципах, сформулированных международными стандартами ИСО серии 900, используемыми при разработке и внедрении СМК на отечественных предприятиях. После каждой главы приведены вопросы и задания для самоконтроля, которые помогут лучше усвоить пройденный материал.

Сквозь призму исследовательского проекта «Неустойчивая занятость в Российской Федерации: состояние и направления снижения», выполненного в 2016—2018 гг., раскрываются феномен неустойчивой занятости, ее теоретические аспекты и трансформация подходов к изучению, причины и последствия, особенности проявления в цифровой экономике, проводится оценивание масштабов и намечаются направления их снижения. Рассматриваются политические аспекты этой глобальной проблемы современности и возможные парадигмальные пути ее решения.

Рассмотрена товароведная характеристика мяса убойных животных и птицы, субпродуктов, колбасных изделий и продуктов из мяса, консервов, мясных полуфабрикатов, пищевых яиц и яичных продуктов. Описаны способы холодильной обработки мяса. Особое внимание уделено формированию качества мясных продуктов в процессе производства, а также изменению их потребительских свойств при хранении. Приведены классификация и характеристика ассортимента основных групп мясных продуктов, требования к их качеству, экспертиза качества мяса и мясных товаров. Соответствует современным требованиям Федерального государственного образовательного стандарта среднего профессионального образования и профессиональным квалификационным требованиям. Для студентов колледжей и техникумов, преподавателей, работников торговли.

Раскрываются сущность и содержание управления промышленными организациями в условиях глобализации и инновационности экономики. Выделены особенности управления интегрированными структурами промышленных организаций в условиях внедрения корпоративных стандартов и информационных систем (технологий) в процессы управления. Уделено внимание вопросам разработки систем поддержки принятия решений, использованию экономико-математических методов и инструментальных средств при управлении промышленными организациями на тактическом и оперативном уровнях. Соответствует ФГОС ВО последнего поколения. Для студентов бакалавриата и магистратуры, обучающихся по направлению подготовки «Менеджмент».

В учебном пособии рассмотрены состав, строение и потребительские свойства жиров, схемы производства пищевых жиров на основе принципов менеджмента качества, представлены типовые методики технохимического контроля по стадиям производства жиров, методики определения показателей качества масложировой продукции, представлены материалы действующих систем менеджмента качества предприятий масложировой промышленности, даны приемы проверки качества и подлинности пищевых жиров, обнаружения их фальсификации, представлены методические подходы и практический опыт управления качеством и безопасностью жировых товаров в торговле. Учебное пособие разработано в соответствии с требованиями федеральных государственных образовательных стандартов среднего профессионального образования по специальностям «Товароведение и экспертиза качества потребительских товаров» и «Коммерция (по отраслям)». Оно раскрывает содержание профессиональной деятельности по управлению ассортиментом, организации и проведению экспертизы и оценки качества жировых товаров, обеспечению их безопасности и сохраняемости, по организации и управлению торгово-сбытовой деятельностью в сфере оборота пищевой жировой продукции. Для студентов учреждений среднего профессионального образования.

Kristina Bekenova presents a collection of interviews with fifteen African emerging leaders, young scholars and researchers, musicians, poets, artists, doctors, philanthropists, environmentalists, defenders of animal rights, tour operators, and treasurers of traditional culture, from the Democratic Republic of Congo, Ethiopia, The Gambia, Nigeria, Malawi, Rwanda, Somaliland, South Africa, South Sudan, and Zimbabwe. These interviews are an important, effective, and efficient way to make Africa’s authentic voices heard. The interviewees explain what Africa needs most, what they are doing about it, what vision for Africa they have, and how they think their ideas can be implemented. They share genuine African bottom-up perspectives, voice their understanding of African natural and cultural issues, identify Africa’s true needs, and formulate recommendations from an original African perspective. This book presents a unique opportunity to hear their message and to think more carefully about how we can help Africa along its developmental path.

Пособие содержит наиболее полный учебно-справочный материал по вопросам качества, безопасности и экспертизе мяса птицы, яиц и продуктов их переработки. Рассмотрены морфологический и химический состав, пищевая ценность и диетические свойства сырья и отдельных групп продукции, термины и определения, классификация, технология производства, экспертиза качества и безопасности, вопросы идентификации и фальсификации. Предназначено для студентов колледжей и техникумов. Соответствует современным требованиям Федерального государственного образовательного стандарта среднего профессионального образования и профессиональным квалификационным требованиям.

Учебно-методическое пособие разработано на основе актуального ФГОС СПО 4 поколения по специальностям «Экономика и бухгалтерский учет (по отраслям)», «Страховое дело», «Операционная деятельность в логистике», «Коммерция», «Товароведение и экспертиза качества потребительских товаров», «Финансы», «Банковское дело», «Туризм», «Гостиничный сервис», «Документационное обеспечение управления и архивоведение». Представлены рабочая программа, методические рекомендации по изучению дисциплины «Менеджмент», учебно-методические карты занятий, методические рекомендации по организации внеаудиторной работы студентов, контрольно-оценочные средства. Предназначено для обеспечения работы преподавателей, ведущих дисциплины управленческого цикла. Ставит целью создание организационных, методических, научных условий для обеспечения учебного процесса очного и дистанционного обучения.