Building a New Generation of Culturally Responsive Evaluators Through AEA's Graduate Education Diversity Internship Program. New Directions for Evaluation, Number 143

Der Vertrieb ist die Schnittstelle zwischen Anbieter und Kunden. Auf jeder dieser beiden Seiten kann man nur dann erfolgreich arbeiten, wenn das grundlegende Verständnis für die Sicht des jeweils anderen vorhanden ist. «Professionelles Vertriebsmanagement» ist das einzige Buch, das den Vertriebsprozess konsequent aus Anbieter- und Kundensicht darstellt und es so ermöglicht, Strategien und Maßnahmen optimal aufeinander abzustimmen. In den einzelnen Prozessschritten liefert das Buch wichtige Ansatzpunkte für ein profitables Customer Relationship Management. Es zeigt, wie Beziehungen zwischen den beiden Marktpartnern identifiziert, aufgebaut und für beide Seiten dauerhaft profitabel aufrechterhalten werden können. Für die 3. Auflage wurde das Buch aktualisiert und um vertiefende Darstellungen der Themenbereiche Customer Relationship Management (CRM), Key Account Management, Messeauftritt und Customer Integration ergänzt. Abgerundet wird das Buch durch ein ausführliches Kapitel zu Verhandlungsmanagement. Das Buch richtet sich an Mitarbeiter aus Marketing, Vertrieb, Beschaffung und Einkauf sowie an Studierende: – Für Praktiker ist es ein Ideenlieferant zur Verbesserung ihrer Arbeit. – Berufseinsteigern bietet es systematische Erklärungen der einzelnen Phasen und Hinweise auf spezielle Methoden. – Studierende erhalten einen Überblick über Zusammenhänge, Vorgehensweisen, Methoden und Instrumente.

Given the shared interest between higher education and positive psychology in developing healthy and productive human beings, this issue explores how this new subdiscipline of psychology can contribute to the mission of higher education. It presents a variety of strategies for bolstering student learning and development. The authors also draw from appreciative inquiry, which, like positive psychology, is based on studying strengths, but focuses on organizational rather than individual performance. During a time of daunting challenges, positive psychology and appreciative inquiry can help to leverage higher education’s many assets to optimize the potential of students, faculty, and staff. This is the 143rd volume of this Jossey-Bass higher education quarterly series. An indispensable resource for vice presidents of student affairs, deans of students, student counselors, and other student services professionals, New Directions for Student Services offers guidelines and programs for aiding students in their total development: emotional, social, physical, and intellectual.

Contemporary American colleges are increasingly queer places, where significant steps toward inclusion of BGLT students have been made. Tracing the journey of BGLT students' emergence, which parallels the modern gay rights movement in America, this monograph provides an overview of data and theory derived from studying BGLT students and student movements in higher education. Offering context for the ways that previously marginalized students in higher education survive and thrive, this issue: Tells the story of their growing visibility on campus Summarizes collective knowledge to date about BGLT identity development Takes stock of transgender students' distinctive position and experiences in higher education Assesses the role of the BGLT campus resource center in supporting students and advancing equity. This issue develops a picture of the ways that BGLT community activism informs scholarship (and vice versa). In the telling of the movement's stories, these lessons suggest a practice of collaborative transformation for advancing the future of BGLT equality in higher education. This is Volume 37 Issue 4 of the Jossey-Bass publication ASHE Higher Education Report. Each monograph is the definitive analysis of a tough higher education problem, based on thorough research and institutional experiences. Topics are identified by a national survey. Noted practitioners and scholars are then commissioned to write the reports, with experts providing critical reviews of each manuscript before publication.

Are applied and workforce baccalaureate degrees offered by community colleges a natural extension of their mission to provide relevant educational programs to their constituents? Or is this emerging emphasis on offering baccalaureate degrees a radical deviation from the tried-and-true mission of comprehensive community colleges? In short, is this movement more evolutionary or revolutionary? This issue does not take sides, but provides a deeper understanding of this movement from the perspectives of practitioners and scholars alike. The opportunities and challenges associated with offering these new baccalaureate degrees is illustrated with institutional examples. This is the 158th volume of this Jossey-Bass quarterly report series. Essential to the professional libraries of presidents, vice presidents, deans, and other leaders in today's open-door institutions, New Directions for Community Colleges provides expert guidance in meeting the challenges of their distinctive and expanding educational mission.

This issue: Defines and describes exemplar research methods Provides the case for their importance in revealing aspects of human functioning and its development, which are often neglected within traditional, mainstream psychology and allied disciplines Gives a glimpse into the growing depth and breadth of exemplar research within and beyond the moral domain Delivers insight into some of the complex contextual issues that emerge when studying human phenomena from this methodological perspective Provides critical commentary to help the reader determine the full value and limits of this research approach. This is the 142nd volume in this series. Its mission is to provide scientific and scholarly presentations on cutting edge issues and concepts in child and adolescent development. Each volume focuses on a specific new direction or research topic and is edited by experts in that field.