Facilities Management

Modern organisations are subject to continual change – technologies evolve, organisational structures are modified, people and underlying cultures are transformed. Yet the facilities that organisations occupy are static and can impede the changes that are essential to organisational survival. The response to change in terms of property and support services is often too little too late – leading to facilities that do not support organisational reality. The facilities management team is thus constantly challenged to bridge the gap between what an organisation has and what it needs. Facilities Change Management is a practical evaluation of the management of change for facilities managers and related professions. It considers: the forces of change affecting facilities decisions the obstacles to change at a resource level and human level the effective implementation of change the human aspect of change Each of these is considered in relation to modern facilities management issues. The discussion will enable practising facilities managers, project managers, surveyors, service providers and architects to understand, engage with and manage facilities change effectively at a strategic level. Through real-life case studies it demonstrates the complexities of change and hidden elements of change that may undermine carefully planned projects.

In the course of their work, the facilities manager will face a range of complex and often challenging tasks, sometimes concerned with a single business premises, often across an entire property portfolio. To help with those tasks, the Facilities Manager's Desk Reference provides the facilities manager with an invaluable source of highly relevant, practical information on the all the principal facilities management services, as well as information on legal compliance issues, the development of strategic policies and tactical best practice information. With a clear practitioner perspective the book covers both hard and soft facilities management issues and is presented in an easy to read, concise format. The Facilities Manager's Desk Reference will be a first point of reference for all busy facilities managers and will save them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. It will also serve as a useful overview for students studying for their professional and academic qualifications in facilities management.

sectors including offices, retail and manufacturing. It explains the facilities manager’s role in incorporating sustainability into the whole life-cycle of a building – from initial briefing to final disposal. The book takes a structured approach: • masterplanning and real estate (acquisitions and disposals) • design • construction and commissioning • refurbishment, fit-out and project management • maintenance • operation • occupant satisfaction. Sustainable Practice for the Facilities Manager fills a the gap between the policy-level sustainability books and the detailed technical documents by focusing on the ‘what’ and ‘how’ of planning and implementing sound environmental management practices in the context of FM operations. It covers policy and trends on global, European and UK levels affecting businesses; compliance requirements for organisations – including some sector-specific areas; and best practice, with good and bad case studies showing the business benefits of incorporating sustainable practice into day-to-day activities. The book is for: • facilities management professionals • public and private organisations owning properties • property companies • institutional investors • building services or supplier organisations and will help you deliver an improved operationally performing facility. Sunil Shah – Technical Director and Head of Sustainability, Jacobs Sunil has over eight years consultancy experience within the built environment, reviewing lifecycle environmental and social impacts from facilities. He has experience in a number of sectors, providing strategic consultancy support for clients including GlaxoSmithKline, BP, BAA, HM Prison Service, Pfizer and London Fire Brigade. Sunil has most recently been involved in supporting the inclusion of facilities management within the DTI’s Sustainable Construction Strategy.

This is a lively introduction to management, covering an array of management orthodoxies and demonstrating, through contemporary sociological theory, that many of the old approaches are in need of reconstruction.

Essential information for the design of college and university facilities Building Type Basics for College and University Facilities, Second Edition is your one-stop reference for the essential information you need to confidently begin the planning process and successfully complete the design of college and university buildings, large or small, on time and within budget. Award-winning architect and planner David J. Neuman and a roster of industry-leading contributors share their firsthand knowledge to guide you through all aspects of planning higher education facilities, including learning centers, academic buildings and professional schools, scientific research facilities, housing, athletics and recreation facilities, social and support facilities, and cultural centers. The book combines up-to-date coverage of essential issues related to campus planning, programming, and building design guidelines with detailed project examples. This new edition offers: Numerous photographs, diagrams, plans, and sections Updated project examples, including several buildings completed in the last decade Up-to-date coverage of sustainability and technology issues A new chapter on historic preservation, rehabilitation, and adaptive use of existing buildings New material on the influence of interdepartmental collaboration and renewed communication on the built environment for campuses This conveniently organized quick reference is an invaluable guide for busy, dedicated professionals who want to get educated quickly as they embark on a new project. Like every Building Type Basics book, it provides authoritative, up-to-date information instantly and saves professionals countless hours of research.

The landmark project management reference, now in a new edition Now in a Tenth Edition, this industry-leading project management «bible» aligns its streamlined approach to the latest release of the Project Management Institute's Project Management Body of Knowledge (PMI®'s PMBOK® Guide), the new mandatory source of training for the Project Management Professional (PMP®) Certificat-ion Exam. This outstanding edition gives students and professionals a profound understanding of project management with insights from one of the best-known and respected authorities on the subject. From the intricate framework of organizational behavior and structure that can determine project success to the planning, scheduling, and controlling processes vital to effective project management, the new edition thoroughly covers every key component of the subject. This Tenth Edition features: New sections on scope changes, exiting a project, collective belief, and managing virtual teams More than twenty-five case studies, including a new case on the Iridium Project covering all aspects of project management 400 discussion questions More than 125 multiple-choice questions (PMI, PMBOK, PMP, and Project Management Professional are registered marks of the Project Management Institute, Inc.)

Praise for Performance Management «We are witnessing a convergence among advanced management concepts and practices. Performance management is a means to pull it all together, to understand the strengths and limitations of each management practice and leverage it for competitive advantage. Cokins' book walks us through all this in a manner that makes something confusing much less so. There is no one right answer for any situation. The answer lies in a balance of concepts and the integration of them. Performance Management is the glue that holds them all together. This book helps the reader understand the breadth of PM. It's not just about measuring!» —John F. Morrow, CPA, AICPA Vice President, The New Finance «Gary Cokins has articulated the '411' of performance management. His combination of personal anecdotes with fundamental cost and performance management theories provides business leaders at all levels, in any industry or profession, a solid resource for practicing their work. This book is not only an invaluable resource for those new to performance management but provides guidance, wisdom, support, and insight to all industry leaders and managers. Cokins has organized and simplified the many complex performance management theories, associated tools, and infrastructure for the reader. Buy it, read it, and give it to your colleagues—then celebrate your successes!» —Sue Swertfeger, Senior Manager, Owens & Minor

There has been a shift in HR from performance appraisal to performance management. A new volume in the SIOP Professional Practice Series, this book contains a broad range of performance management topics, offers recommendations grounded in research, and many examples from a variety of organizations. In addition to offering state-of-the-art descriptions of performance management needs and solutions, this book provides empirical bases for recommendations, demonstrates how performance management tracks and helps promote organizational change, and exams critical issues. This book makes an ideal resource for I/O psychologists, HR professionals, and consultants. «In this comprehensive and timely volume, Smither and London assemble an exceptional collection of chapters on topics spanning the entire performance management process. Written by leading researchers and practitioners in the field, these chapters draw on years of research and offer a blueprint for implementing effective performance management systems in organizations. This volume is a 'must-read' for all those interested in performance management.» —John W. Fleenor, Ph.D., research director, Center for Creative Leadership

The construction industry faces continual challenges and demands, due to market conditions and coercion by governments, for improvements in safety, quality and cost control, and in the avoidance of contractual disputes. To meet these challenges construction enterprises need to constantly seek new directions and business models in construction management. A number of tools, methods and concepts have been developed and advocated as aids to achieving improved performance, but many in the industry find them confusing or are sceptical of their relevance. The third edition of Construction Management: New Directionsbrings together, in a single volume, detailed discussion of a range of contemporary management concepts which are relevant to the construction industry, including strategic management; benchmarking; reengineering; partnering and alliancing; enterprise risk management; total safety management; total quality management; value management and constructability. It provides a straightforward, accessible and objective account of these concepts, showing how they interrelate and can be used to improve the performance of the construction firm. This research based text will be essential reading for industry leaders and practitioners, as well as researchers, postgraduate and senior undergraduate students. From a review of previous editions I am in no doubt that this book will quickly become a favourite among students and practitioners alike —Construction Manager