Facilities Change Management

Facilities management continues to expand and develop in terms of the volume and diversity of commercial activity, with a significant influence upon organisational success and goal achievement. The two previous editions of Facilities Management have become established as key sources for all facilities management courses and forward thinking facilities managers, providing a strong blend of research-informed opportunities and practical, balanced advice for strategically orientated practitioners. This third edition builds on those foundations, focussing on the driving idea that excellent facilities management demands a responsive and dynamic approach to the positive impacts facilities can have on users operating within a world in flux. Within this overarching theme the book considers numerous contemporary issues facing facilities managers, within a framework that covers organisation, technology and process.

Transform your organization! To truly transform your organization, you must learn to transform your own mindset. Beyond Change Management-the only book specifically about the interaction of leadership style, mindset, and the change process-revolutionizes leaders' approach to transformational change. Shattering the myth that transformation can be managed, this book-part of the Practicing OD Series–offers you new directions and ways of thinking and behaving that are essential for successful change. Its unique approach brings organization development (OD) into the mainstream of leaders' approaches to change, expanding and integrating the fields of OD, leadership, change management, and consciousness. You'll also get: ready-to-use worksheets questionnaires guidelines «Powerful business solutions to the current chaos facing many organizations today. Dean Anderson and Linda Ackerman Anderson get to the heart of change, the human touch, by using timeless techniques and tools.» –Ken Blanchard, coauthor, The One Minute Manager and Gung Ho! «The authors combine their keen observations, sharp insights, and open hearts to produce towering works that will stand as lasting contributions to leadership and organization development. . . .[t]hey guide us along a path of personal discovery so that we may have the strength of spirit to risk the creation of more meaningful organizations.» –Jim Kouzes, coauthor, The Leadership Challenge and Encouraging the Hear

The ability to manage change-management processes depends on individual skills and organisational culture. These skills have to be increased and practiced; in this perspective, the reading and analysis of this casebook can generate mental training about innovation. In order to look for common problems and solutions for implementing managerial development, a rich portfolio of European cases, with at least one representative for every European component, is presented. Typically comparative works select different countries according to criteria such as English speaking, countries from the same region or industrialised countries. This book looks at comparative differences but also has sufficient cultural, social, political and economic homogeneity. Comparisons are more useful and easier to understand due to common implementation difficulties and possible change strategies. A general introduction leads on to some theoretical background, which presents the Editors’ thinking about strategy, change management and the strategic approach to change management, representing the framework at the core of the book. A guide through the European examples introduces the cases themselves. Teaching notes on how to position the case, learning objectives, question discussion, case analysis and further reference are provided in order to show teachers and trainers how to use each individual case. This book is a tool for discussion and a framework to structure a debate about the evaluation of managerial evolution, providing trainers, students and practitioners with an instrument to understand how to face the difficulties each change management process is affected by.

With this extensively upgraded second edition, Dean Anderson and Linda Ackerman Anderson solidify their status as the leading authorities on change leadership and organizational transformation. This is without question the most comprehensive approach for leaders who are serious about making change a strategic discipline. —Jim Kouzes, Author, The Leadership Challenge and The Truth About Leadership A comprehensive look at what it really takes to lead transformation successfully, written by two of the «masters of the craft.» The author's best-selling first edition has been significantly updated to deliver critical insights about how leaders can achieve breakthrough results from transformational change, even in these challenging times. The book introduces conscious change leadership and provides insights about the critical human and change process dynamics that leaders must be aware of in order to succeed, and reveals why most leaders do not see these dynamics. Most importantly, it highlights the shift in worldview leaders must make to deliver greater success. The book outlines the author's highly successful «multi-dimensional, process approach» to transformation, addressing change at the organizational, team, relational, and personal levels. It thoroughly addresses leadership mindset and behavioral modeling, culture change, and large systems implementations, providing best practices developed over three decades of successful consulting to Fortune 500 executives. Written for executives and managers, OD consultants, change managers, project managers, and change consultants, this must read book provides the foundation for successful change leadership and consulting. Based on thirty years of action research with Fortune 500 companies, government agencies, the military, and large non-profit global organizations Provides worksheets, tools, case examples, and assessments that you can immediately apply to all types of change efforts Contrasts two vastly different leadership approaches to change, and reveals why only one works Provides solutions for turning employee resistance into commitment Outlines the common mistakes in change and how you can avoid them Reveals the differences between transformation and other types of change so you can build strategies that really get results Beyond Change Management advances the field of change leadership, and takes the concept of managing change in organizations to a whole new level. It is a must read for anyone wanting to stay abreast of advancements in the field. Together with its companion volume, The Change Leader’s Roadmap: How to Navigate Your Organization’s Transformation, these books can be used as texts in corporate or graduate school training programs and courses.

In the course of their work, the facilities manager will face a range of complex and often challenging tasks, sometimes concerned with a single business premises, often across an entire property portfolio. To help with those tasks, the Facilities Manager's Desk Reference provides the facilities manager with an invaluable source of highly relevant, practical information on the all the principal facilities management services, as well as information on legal compliance issues, the development of strategic policies and tactical best practice information. With a clear practitioner perspective the book covers both hard and soft facilities management issues and is presented in an easy to read, concise format. The Facilities Manager's Desk Reference will be a first point of reference for all busy facilities managers and will save them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. It will also serve as a useful overview for students studying for their professional and academic qualifications in facilities management.

sectors including offices, retail and manufacturing. It explains the facilities manager’s role in incorporating sustainability into the whole life-cycle of a building – from initial briefing to final disposal. The book takes a structured approach: • masterplanning and real estate (acquisitions and disposals) • design • construction and commissioning • refurbishment, fit-out and project management • maintenance • operation • occupant satisfaction. Sustainable Practice for the Facilities Manager fills a the gap between the policy-level sustainability books and the detailed technical documents by focusing on the ‘what’ and ‘how’ of planning and implementing sound environmental management practices in the context of FM operations. It covers policy and trends on global, European and UK levels affecting businesses; compliance requirements for organisations – including some sector-specific areas; and best practice, with good and bad case studies showing the business benefits of incorporating sustainable practice into day-to-day activities. The book is for: • facilities management professionals • public and private organisations owning properties • property companies • institutional investors • building services or supplier organisations and will help you deliver an improved operationally performing facility. Sunil Shah – Technical Director and Head of Sustainability, Jacobs Sunil has over eight years consultancy experience within the built environment, reviewing lifecycle environmental and social impacts from facilities. He has experience in a number of sectors, providing strategic consultancy support for clients including GlaxoSmithKline, BP, BAA, HM Prison Service, Pfizer and London Fire Brigade. Sunil has most recently been involved in supporting the inclusion of facilities management within the DTI’s Sustainable Construction Strategy.

This is a lively introduction to management, covering an array of management orthodoxies and demonstrating, through contemporary sociological theory, that many of the old approaches are in need of reconstruction.

This is a book destined for leaders who wish to implement change more intelligently and effortlessly. Drawing on a combination of rigorous research and extensive organizational experience, the authors present a framework for leading change, ?Changing Leadership?, that describes the specific leader practices they have found make the biggest difference between success and failure in implementing high magnitude change. In doing all of this, the leader works to make change happen in the day to day activity and conversations of the organization.

An authoritative and comprehensive guide to managing energy conservation in infrastructures Energy Conservation in Residential, Commercial, and Industrial Facilities offers an essential guide to the business models and engineering design frameworks for the implementation of energy conservation in infrastructures. The presented models of both physical and technological systems can be applied to a wide range of structures such as homes, hotels, public facilities, industrial facilities, transportation, and water/energy supply systems. The authors—noted experts in the field—explore the key performance indicators that are used to evaluate energy conservation strategies and the energy supply scenarios as part of the design and operation of energy systems in infrastructures. The text is based on a systems approach that demonstrates the effective management of building energy knowledge and supports the simulation, evaluation, and optimization of several building energy conservation scenarios. In addition, the authors explore new methods of developing energy semantic network (ESN) superstructures, energy conservation optimization techniques, and risk-based life cycle assessments. This important text: Defines the most effective ways to model the infrastructure of physical and technological systems Includes information on the most widely used techniques in the validation and calibration of building energy simulation Offers a discussion of the sources, quantification, and reduction of uncertainty Presents a number of efficient energy conservation strategies in infrastructure systems, including HVAC, lighting, appliances, transportation, and industrial facilities Describes illustrative case studies to demonstrate the proposed energy conservation framework, practices, methods, engineering designs, control, and technologies Written for students studying energy conservation as well as engineers designing the next generation of buildings, Energy Conservation in Residential, Commercial, and Industrial Facilities offers a wide-ranging guide to the effective management of energy conservation in infrastructures.