Integrating Service Level Agreements

Since the end of the Cold War a significant number of peace agreements have been signed, many of them in bloody intra-state conflicts that were previously thought beyond resolution. How have these agreements addressed issues of territory, security, power and justice? Do they reveal a blueprint for peace, and what can we learn from both their successes and their failures? This timely book provides a comprehensive and cutting-edge analysis of peace agreements signed in separatist conflicts from 1990 to the present day. Drawing on a diverse range of cases, including Bosnia, Indonesia, the Philippines, Sudan, Israel-Palestine and Ukraine, it analyses the different peace 'packages', focusing on the interaction of the elements in play, and exploring the impact of political contestation within conflict parties and of peace process dynamics. Though some of these agreements have displayed great ingenuity in finding lasting solutions, many have relied on more traditional, and often problematic, designs. For all such agreements, the enduring challenge is that of ensuring flexibility while avoiding destructive ambiguity. This is why the content of peace agreements really matters – not only to sustain peace once it is achieved but to make the prospect of peace possible in the first place.

A revolutionary, collaborative approach to design and construction project delivery Integrating Project Delivery is the first book-length discussion of IPD, the emergent project delivery method that draws on each stakeholder's unique knowledge to address problems before they occur. Written by authors with over a decade of research and practical experience, this book provides a primer on IPD for architects, designers, and students interested in this revolutionary approach to design and construction. With a focus on IPD in everyday operation, coverage includes a detailed explanation and analysis of IPD guidelines, and case studies that show how real companies are applying these guidelines on real-world projects. End-of-chapter questions help readers quickly review what they've learned, and the online forum allows them to share their insights and ideas with others who either have or are in the process of implementing IPD themselves. Integrating Project Delivery brings together the owners, architect, engineers, and contractors early in the development stage to ensure that problems are caught early, and to address them in a collaborative way. This book describes the parameters of this new, more efficient approach, with expert insight on real-world implementation. Compare traditional procurement with IPD Understand IPD guidelines, and how they're implemented Examine case studies that illustrate everyday applications Communicate with other IPD adherents in the online forum The IPD approach revolutionizes not only the workflow, but the relationships between the stakeholders – the atmosphere turns collaborative, and the team works together toward a shared goal instead of viewing one another as obstructions to progress. Integrated Project Delivery provides a deep exploration of this approach, with practical guidance and expert insight.

Today’s design professionals are faced with challenges on all fronts. They need not only to keep in step with rapid technological changes and the current revolution in design and construction processes, but to lead the industry. This means actively seeking to innovate through design research, raising the bar in building performance and adopting advanced technologies in their practice. In a constant drive to improve design processes and services, how is it possible to implement innovations? And, moreover, to assimilate them in such a way that design, methods and technologies remain fully integrated? Focusing on innovations in architecture, this book covers new materials and design methods, advances in computational design practices, innovations in building technologies and construction techniques, and the integration of research with design. Moreover, it discusses strategies for integrating innovation into design practices, risks and economic impacts. Through numerous case studies, it illustrates how innovations have been implemented on actual architectural projects, and how design and technical innovations are used to improve building performance, as well as design practices in cutting-edge architectural and engineering firms. Projects of all scales and building types are discussed in the book, ranging from small-scale installations, academic and commercial buildings to large-scale mixed-use, healthcare, civic, academic, scientific research and sports facilities. Work from design firms around the globe and of various scales is discussed in the book, including for example Asymptote Architecture, cepezed, CO Architects, Consarc Architects, FAAB Architektura, Gerber Architekten, HOK, IDOM-ACXT, MAD Architects, Morphosis Architects, SDA | Synthesis Design + Architecture, Studiotrope, Perkins+Will, Richter Dahl Rocha & Associ?s, Sn?hetta, Rob Ley Studio, Trahan Architects, UNStudio and Zaha Hadid Architects, among many others.

A practitioner-focused guide featuring tools, models, and experience from the front lines of sustainability management on major projects With the growing need for sustainability management on large resource, infrastructure and power projects, this book provides project teams and sustainability practitioners with the practical advice, tools, and resources they need to create better projects. It offers extensive guidance for integrating sustainability into project design, planning and delivery. In each chapter, the authors provide invaluable sustainability management strategies and sample tools for project execution plans, engineering decision-making, stakeholder engagement tracking, logging commitments and follow-up actions, permit tracking, and construction management.  Integrating Sustainability into Major Projects: Best Practices and Tools for Project Teams begins by introducing readers to the topic, as well as the common terminology. It then offers readers an overview of major projects, covering types of projects and project structures, the key players, and how to understand and manage different perspectives of time and space. Next, it looks at standards and guidelines, followed by chapters on: Project Management; Managing Risk and Opportunity; Sustainability Management Tools; Approvals and Permits; Design; Procurement; Construction Management; Commissioning; and more. This book:  Provides analysis tools and resources that practitioners and project teams can use to successfully integrate and manage sustainability into major project design and delivery including industrial, resource, power, and infrastructure projects; Guides readers on how to work with local communities, engage with stakeholders and develop sustainability programs that support project financing; Includes case studies, lessons learned and expertise from a wide range of actual major projects and the authors' professional experiences with integrating sustainability; Leads practitioners through the major project types and their typical components, structure, and timelines, and demonstrates how sustainability can be effectively integrated into each type of major project. Integrating Sustainability into Major Projects provides the tools project teams need to successfully integrate sustainability into project design and management, making it an ideal tool for project teams and sustainability practitioners working on major resource, power, or infrastructure projects. It will also benefit project owners, organizational leaders, project finance professionals, government regulators and graduate students in engineering, project management, sustainability management, or environmental design and architecture.

All the resources needed to fully integrate a 12-step approach as part of your overall treatment program Millions of Americans have at some time in their lives participated in a 12-step program for treatment of a chemical or non-chemical addiction. Clinicians recognize that these grass-roots efforts have a very high cure rate. However, little has been written on how to integrate these programs into a traditional therapy setting. Integrating the 12 Steps into Addiction Therapy serves as an indispensable resource for clinicians treating addiction patients who are simultaneously enrolled in 12-step programs. This valuable text: * Contains eight lesson plans and twenty-seven assignments * Integrates in-depth discussion of 12-step programs with hands-on resources like homework assignments, treatment plan examples, and patient handouts * Will also benefit 12-step program peer counselors * Includes companion CD-ROM with fully customizable homework assignments, lesson plans, and presentations Treating addictions-whether chemical or non-chemical-can be one of the most difficult challenges faced by mental health professionals. For many people, 12-step programs have played a critical role in helping them to manage their addictive behaviors. Integrating the 12 Steps into Addiction Therapy gives psychologists, therapists, counselors, social workers, and clinicians the tools and resources they need to fully utilize these peer therapy program techniques in treating a wide variety of addictions.

Invaluable guidance for complete integration of sustainability into reporting and performance management systems Global businesses are under close scrutiny from lawmakers, regulators, and their diverse stakeholders to focus on sustainability and accept responsibility for their multiple bottom line performance. Business Sustainability and Accountability examines business sustainability and accountability reporting and their integration into strategy, governance, risk assessment, performance management and the reporting process. This book also highlights how people, business and resources collaborate in a business sustainability and accountability model. Looks at business sustainability and accountability reporting and assurance and their incorporation into the reporting process Focuses on how the business sustainability and accountability model are impacted by the collaboration of people, business, and resources Presents laws, rules, regulations, standards and best practices relevant to business sustainability performance, reporting and assurance Organizations worldwide recognize the importance of all five EGSEE dimensions of sustainability performance and accountability reporting. However, how to actually assess sustainability risk, implement sustainability reporting, and obtain sustainability assurance remain a major challenge and best practices are evolving. Straightforward and comprehensive Business Sustainability and Accountability hits on all of the hottest topics around sustainability including multiple bottom line (EGSEE) performance and reporting, related financial and non-financial key performance indicators (KPIs), business social responsibility and environmental reporting.