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What's the Secret?. To Providing a World-Class Customer Experience

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What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the world's best customer service providers.
Информация о характеристиках, комплекте поставки, стране изготовления, внешнем виде и цвете товара носит справочный характер и взятая из открытых источников или размещена продавцом. Цена указана на дату: 09.05.2025 г. На текущий момент стоимость может отличаться. Предложение не является публичной офертой.
What's the Secret?. To Providing a World-Class Customer Experience продается в интернет-магазине ЛитРес
Эксперт: Аркадий И., E-commerce аналитик
Дата рецензии: 10 июля 2025 года
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